We contacted Acre Replacement Windows in June 2010, along with other window contractors. They underbid the rest of the contractors for the same service and we signed a contract. The product was to be delivered in a few weeks. Turns out, they decided that they couldn't do what they contracted and make it look nice. But for another $700.00, they could. We had no option to back out of the contract, even though they changed it, unless we paid a 850.00 penalty! They figured they would do us a favor and only charge us $500.00 more! What great guys. After many ignored phone calls, emails and lies they did deliver the produce 10/26/10, 4 months late and 500.00 more then contracted. Please don't use this company unless you want a whole lot of aggravation and to pay more money. Thank you for the opportunity to warn others.