We went to an audition for ACT on 6/14/09 for a ucoming Disney New movie. The next day we were contacted and told that our daughter received a callback and needed to attend an important meeting at 1:45 on 6/15/09. During the meeting we were informed that our daughter did receive a callback, but acting/modeling lessons were required to purse a career and to be able to get jobs in the entertainment business. After agreeing to purchase package #2 for 2900.00 we signed our agreement and left the interview. After going home and talking about the matter, we decieded that we wanted to upgrade the package to level #4 for an additional 3000.000 total out of pocket would have been $5900.00. I was informed that I needed to leave a check with the office in Secausus, NJ by 9:00 PM. On 6/17/2009, I investigated the company on the Internet under the name ACT and was unable to find anything via google, yahoo, etc. After doing my investigation I learned that ACT standed for Academy of Camera & Television. By searching for ACT I found that there have been several stories published regarding the fraud that this company puts on and takes people's money. I also learned that the BBB, Consumer Affairs and RIPOFF report.com have claims on their website. I tried to get my money back from Wachovia bank and I was advised that I needed to give the company a chance?? Why would I want to give a fradulent company a chance? I sent a certified letter/return receipt request to ACT at 300 Lighting Way, Secausus, NJ 07094 cancelling my agreement. I contacted 602.261.5800 and spoke with Elizabeth in the accouting department. She informed me that I needed to wait 1 business day to receive a callback from her to see if she received my certified letter/return receipt request

MY DAUGHTER DID NOT USE THEIR SERVICES OR TAKE PART IN THEIR PROGRAM, I WAS TOLD TO WRITE A LETTER OF CANCELLATION, AND IT MUST BE DATED ONE DAY OF CANCELING NOT BY POST MARK, BY LADY AT INTERVIEW. I ALSO EMAILED THEM OVER 6 TIMES. WAS INFORM BYONE PERSON THAT MY CASE WAS BEING HANDLED N REFUND PROCESS. WAITED N STILL BILLED, SO REACH OUT BY EMAIL AGAIN N HERE WEEKS AND MONTHS LATER BEING TOLD THEY KEEPING MY MONEY AND EVEN UP TO TODAY REFUSE FURTHER INFORMATION OR CONTACT FOR HIGHER UP AND NO RESPONSED TO MY CALLS OR EMAILS. MY NAME IS MS LEBRON N EMAIL IS [email protected] AND # IS 347 425 7520 AND TOTAL KEEP IS 2900.00