On January 18, 2008, Mr. Bennington (Guardsman Rep) came to my home to investigate the complaint that I had made in reference to the furniture I purchaced from Havertys @ Hilton Head, SC. I was not home when Mr. Bennington came to my house, but my wife was. Mr. Bennington basically stated that the dye on the leather that was coming off was not covered by the protection plan that I purchased. He told my wife this problem was a manufactures defect, however he would try to cover the faded area by spraying the leather. Mr. Benninton tried to do a good job, but I do not want patched up furniture that I purchased a little over a year ago. You will also notice that the leather is also cracking on the smaller recliner-sofa (see photo). I was told to take pictures of the furniture and e-mail them to your website.