I was in extreme pain and I called Dr.Hans office to set up an appointment. A female answerd the phone and said "We are closed but, he will be comming in the office to do paper work since he just came back from vacation". I said "Okay, what time can I come in?" She told me 3pm. I asked her the fees and she said that it was going to be 50% off the original price of 140.00 which is $70.00 it includes x-ray, exam, adjustment and therapy. Then she said if you come here to continue care the adjustments were going to be $35.00. I said "Great"!I went to the chiropractor had an adjustment and therapy and he said he had to send me somewhere else for xrays and he said he doesn't want to do the x-rays because he thinks I dont need it. At the end of my treatment I went to pay and my boyfriend "A Deputy" was with me paid for me. When he ran the card as he was running it he said it will me $75.00 and then ran $79.00. He said it was the total and we figured it was tax. We got a reciept and left.
When we drove home "We" noticed that the bottom said $61.00 owed? "WHAT"? We then called back and no answer so we left a message. I spoke with Dr. Han and he said that he was sorry and should have told me the amount when I got there an it was not 50% off. I then said "NO, That is not what was told to me and it I knew thats ow much it was I would have went somewhere else" He then with a nasty tone, called me a "LIAR" and not to "Bullsh$t" him and said that noone told me that. Well, if they didn't how did I get that figure? I then spoke to My boyfriend and told him what happend and how rude dr. Hans was to me. Dr. Hans spoke to my boyfriend and told my boyfriend he was sorry and apologized to me and said he would then fix the bill to be "ZERO". I accepted his apology and he asked if I would come back and use him and also if I could please do some marking for him and I told him "I accept your apology but, the way I was treated was no excuse and that I do not feel comfortable".He then said "Fine" and was angry. I told him when I have the chance I will go down there and pick up the bill that states"ZERO" for my records. He then said oh well I guess you can come get your id too, since you forgot it here.
I went today to pick up the id and said" I would like the copy of the bill" he said "Okay, how will you pay that?"I said"what"? you said it was settled and now your going to Lie he said "I dont care" I will not pay this bill for you". I said you lied to me and an deputy and he told me to get out of his store.
If you want to be treated rude and cursed at and you takin advantage of then you should go see Dr.. Hans