Started an account years ago; never understood that when they called to "check up", they were starting the acct all over again. This was never explained. As I neared what I thought was the end of my payment period, I discovered they had scammed me, and I owed them $685 to make them GO AWAY. Didn't work - they called me incessantly (sometimes more than a dozen times a day). Yes, I'm on the do-not-call list, and I have told them angrily many, many times to NEVER call me again. They sent me dozens of magazines I did not want, and created a huge trash problem. My mailbox was always stuffed with this junk.

When they called on Sept. 3, 2009, I again told them to go away and never call again. A man who identified himself as a supervisor (very hard to understand - heavily slurred words) told me there was a technical problem my acct, and they couldn't close it out. However, this could be done if I signed up for a temporary dummy acct so that he could process the acct closure properly. He promised me not a cent would ever be taken from my acct, and he would be able to "fix things" by the end of the week. I spent more than half an hour going over this with the woman who prompted the recording and her "supervisor", reiterating to both of them that I do not lie, and I was very uncomfortable with this solution. When I asked to speak with a manager, I was transferred back to the man I refer to as "supervisor". After many promises that this was not a new sign-up, I did agree, with great hesitation.

A few days later, I received a letter from them that I had signed up for 4 new magazines - three I don't want and never mentioned, and one of the three I payed completely for in the spring. I checked my acct, and found they'd charged me $41.90. I immediately closed this acct, requiring me to change all my auto-pays to a new acct. I'm still straightening out that mess.

Now I receive frequent calls from their collections. I am again screening all my calls because of them. If I hadn't had my phone number for 30 yrs, I'd change that too. I'm filing this report with as many organizations as I can find, and I want to join a lawsuit(s) against them. They have harassed me endlessly, and the least I can do is cause them as much trouble and expense as I possibly can.

I have just started receiving calls from this company. Since I did not recognize the name or number I have never answered their calls. I received 5 calls yesterday, I didn't answer and they never left a message. After reading the comments that have been left I am definitley not going to answer their calls and will be calling them and asking them to take me off their list. From the what I have read from some comments, I may have to call them back several times for them to get the point. Plus I am on the National Do Not Call List. Drives me nuts how some of these companies ignore that list and call people on the Do not call list anyways. I guess they feel like they are better than other telemarketers and it is "ok" for them to call. Sorry, I personally don't feel that way. If I wanted these types of calls to continue I would have never signed up on the National Do Not Call List.

Thanks for all the comments that have been left. There is some real good info about this company and what to watch out for.
Thanks again,
Kelley

Just like some of the other people complaing about this compay, I got duped as well. I was told that it was a 4 yr. agreement, that's about 5 yrs. ago, now. I just need to know (if anyone else knows) how to cancel & get these guys to stop harrassing me... I get phone calls at like 2 or 3 am (when my babies and the rest of my family are all sleeping). They keep calling me and it's aggrivating and frustrating!!! I tried calling the company to cancel and they keep telling me that I CAN'T cancel. What kind of garbage is that??? And in the meantime, I keep getting charged. Anyone got any suggestions? Should I call the Better Business Bureau and let them know of what they're doing?

I was lured in by an offer of free shopping. When my husband up and left me with a baby, taking all of our money they at first offered to work with me on my scheduled payments. When I fell a few months behind, sending a payment in when I could, I was still receiving harassing phone calls. I called back, only to be verbally degraded by my Account Manager. I called back looking for her supervisor, she was the supervisor. She refused to transfer me to her direct supervisor or manager. I called the generic number and asked for the manager, anyone but the woman whom I'd been speaking with. The manager took the same approach as my Account Manager and went off about my "commitment" and that I had given my word. I explained that I had called 2 months earlier to inform them of my situation. It is bad when even the manager is verbally degrading to their customers. Do they really think people will keep sending in their money when they are spoken to like this. After this next payment goes through, I'll be telling them to send me to a collections agency and to put it on my credit, anything is better than dealing with them again!

I placed an order with said company and began receiving other mag's I did not order, so I called them to express my displeasure. The individual I spoke to said he would put a stop order out concerning this and did I want to change any of the mag's I was receiving. I told him to exchange PC Magazine for Smart Money and also changed my mailing address.

I started noticing a double payment coming out of my account, so I called them and was told I made a second order. Why would I order two subscriptions of the same magazines plus change the time frame from 36 months to 60 months.

This is a basic ripoff thinking people don't check their statements and other items.