Active.com

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1 stars
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Category: Business & Finances

Contact Information
New Jersey, United States

Active.com Reviews

Elisa1694 April 15, 2011
charge to my account
I signed up for a race on active.com and they went ahead and charged my account $59.95 for an "active membership" without my consent. They are very sneaky and put it in small print and the bottom of the page so you pass right by it. They leave it clicked so if you don't see it, you pay it. This is sneaky and not very honest. I will never sign up for a race through Active.com ever again. Hundreds of people complain on the internet about this charge and much more going up to $300!!!
Chuck2010DC October 20, 2010
Unauthorized Charges
I work at a class action law firm and we are investigating Active.com’s use of consumers’ credit cards without their permission or prior notice. I am interested in talking to people and hearing about their experiences with the company. Please contact me at [email protected] if you’ve been charged for any unwanted services, products or memberships by Active.com or its parent company, The Active Network, Inc. Thanks, Chuck.
412Justice September 2, 2010
Fraudulent Charges
This company fraudulently took money from my bank acount using my debit card information. Unlike some of the other reports, I have not signed up for any free trials or anything else on-line. This company is known by financial institutions as an actively fraudulent company. Their game is that they have stolen credit/debit cards and they periodically hit these accounts in small odd amounts (i.e. $51.99; $84.99 etc.) amounts that typically go unnoticed by the consumer.

You don't have to sign up for a "free trial" of anything. That's just one of their many excuses for faudulent charges once they get caught.

Once they have your credit card, they ping your account for cash as long as they get away with it. Some consumers have been hit repeatedly for years. If/when the consumer complains, they simply offer the refund and move on to the next one and the process starts all over. If you do get hit, you have to go back over your account for several years back because you will likely have a pattern of hits over many years. DO NOT attempt to resolve this directly with ACT*Active.com. Go back through your financial institution for resolution through their fraud department.

If you call the phone number 877-228-4881, they will immediately ask you for your credit card number. Don't give them any information. Immediately contact your financial institution for safe resolution.

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