I originally signed a contract with Fizz Telecom who were later bought our by Adept. At no time have I signed a contractfor my home telephone line rental with Adept.
I needed a phone and broadband packagae which Adept could not offer, so terminated my agreement with them to go to another supplier who could offer me the product I needed.
I asked Adept if they had a similar product and they said they did not, which left me with no alternative but to change.
I received a letter from Adept with a bill for £130 plus vat terminbation fees, with a red 'threat'of county court judgemernt if I didn't pay withing 7 days.
When I queried the fee with Adept, aying I had never signed a contract with them, that I thought the fee was excessive ( I offered to pay a fee, just not that high), and that the threat of a CCJ was offensive and the tone potentially frightening to people, they were extremely unhelpful and basically said rules are rules and that I would need to pay.
I have paid as I do not wish a CCJ especially at this time of a credit crunch, I would not want this to show on my credit files.
I think the fee is excessive and the company simply levy this to tie people in to them when they dpon't even offer a like for like product to their competitors - wholly unacceptable.