Adidas

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Category: Lifestyle

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New South Wales, Australia

Adidas Reviews

October 30, 2008
Shoe tear overnight
I am trying to lodge a complaint with Adidas, but keep failing. I keep getting error message, "select Category" but there is no selection available in selection box. My complaint is as follows

Dear Adidas

I have always been a huge fan of your product and has always been my first choice when purchase sportswear. On Friday 24 October 2008 I bought a pair of sneakers in South-Africa, a few hours prior to my departure to Egypt. When I arrived in Egypt the following day (Sat 25 October 2008), I noticed that the left sneaker had a tear. I was extremely disappointed as this has never happened to me before. Further more, I had to suffer the embarrassment of having to arrive in a new country and also meeting my new employees with one broken shoe. As I did not expect this to happen, I did not bring my receipt with me. Also, there is no point in me waiting 3 months (duration of my stay in Egypt) to claim a refund, as all refund claims are usually to be done within 14 days of purchase. I suspect that the receipt has been disposed of in any case. I am sure that the flaw is in the design of the shoe and not in the quality.

Best regards.
Very disappointed, but still loyal fan.
Ruben Williams
June 6, 2008
'Adventure' Shoes
On the 5/24/08 I bought some trainers from the Adidas store on Nanjing Lu in Shanghai, China (see attached receipt for information).

The shoes were advertised as 'adventure shoes' they fitted very well at the time but after two days of use, walking around Shanghai, my feet were in considerable pain and I had to reschedule my plans to climb mount Huangshan because my feet were in so much pain. I believe strongly that the shoes material is extremely bad quality and not what I expected from Adidas.

I have been trying to contact Adidas by email and phone but they have not responded and their email address in China keeps returning my emails.

What can I do about this?!!

Not what I would expect from Adidas

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