Adoption Associates, Inc. has had a few complaints filed against it with the BBB and Michigan DHS. Parents have been waiting for 3 years or more to bring home children from Nepal, Russia, China, etc. while Adoption Associates, Inc. continues to encourage new parents to sign up and continues to tell current waiting parents that a child is just around the corner. Worse, Adoption Associates imposed mandatory fee increases in 2009 (investigated by DHS) which continues into 2010 in order to keep their doors open. If current clients don't pay, they risk file delays or termination by the agency. Adoption Associates has refused to meet collectively with waiting parents to discuss mutual concerns. See WOOD TV (Grand Rapids) for news stories about the agency's financial troubles and terrible/heartless executive director, Jane Bareman.