We requested ADT security services to be installed at our residence on July 23, 2009. They took $150 up front took our credit card number at that time. The security system never worked. If we make a call to complain we have to pay $25 to $158 for service call. We cannot cancel the service because we have signed a 3 year contract! They deduct the amount monthly from my credit card. They say in their website that they will pay the money back if we are not satisfied within the first 6 months. They refuse to do that saying it is a dealer who installed the system in our house. We did not call the dealer. We called ADT. This sounds like a big fraud. Can anyone help me to get out of the contract without losing much?