we had ADT service for three years, the length of the contract. before the contract was up we sent them a cancellation notice per the contract agreement. we received a letter stating we owed three months payment. this was an automatic payment from my account they received it every three months. they received all there money..we went to the bank and they called them telling them there was no money due..ADT even tried to say there was back pay!!. i informed by my bank to put in a stop payment to them since are obligation was done. so they couldn't continue to take money out of my account.. ADT told my wife they didn't get a letter. i have a copy. granted my wife should of sent it certified she has faith in people.. we then received a certified letter from ADT to pay up.. i will contact my attorney and get this cleared up which will cost me more money..the government needs to shut them down or keep an eye on there business ethics, nothing but con artist !!!

I am currently conducting an investigation that ADT was knowingly installing faulty systems into customers homes. We are specifically looking for anyone who had issues with the GE Concord Express including, but not limited to: problems with the cellular fault lines, end of line resistors, delay in zones and control panel malfunctions.

If you have any information and would be interested in speaking to us, please email me at [email protected].

Thank you.

I am currently conducting an investigation that ADT knowingly installed faulty systems into customers homes. We are specifically looking for anyone who had problems with their GE Concord Express systems.

If you have any information and are interested in potentially being part of a class action suit, please contact me at [email protected].

Thank you in advance.

ELABORATE SCAM!
At 6:07 pm on Monday, 5/17/2010 according to ADT there was an alarm event that took place at my residence in San Francisco. ADT called the SFPD to report the alarm event at 6:17 pm. The SFPD Dispatcher sent the message out to a district patrol car that cruised by my residence at 6:30 pm and noted in their report that 'the property appeared to be secure'. the report was filed as a false alarm event against the alarm license that all The SFPD made no attempt to physically check the premises, e.g. ring the door bell [ probably because they could see me from the street watching a large flat screen TV and eating dinner in the front living room of my residence without leaving their squad car, there was no evidence of the alarm bell sounding and there wasn't any evidence of any suspicious activity on or around my residence.
At 6:57 pm ADT called the SFPD Dispatcher to try to cancel their request for police department investigation and were told by the SFPD Dispatcher that the police had alreadt come and gone from my residence and that everything seemed to be secure.
At 6:50 pm I picked up my lap top computer which was next to my dinner to check my email. I found an email from one of the contact persons on my list of people to call in case ADT was unable to contact me directly by telephone. The email read. "ADT co

I had lot of hope in ADT when we first installed the system in my house. But it proved to be wrong. Let me tell u that they have got the worst system and service in the world. It worked well for a month, then it started being a night mare for us. There was always a red light blinking on the system. As per the instruction it marked an intrusion. I am fortunate that there was no noise coming out of the system. I thought of informing the company about it and contacted them. They fixed an appointment 'according to my convenience' and then after that there was no news from their side. We tested the system with a mock intrusion and to no surprise, got a negative result. I contacted them one more time and got the same result as that of the previous one. I was sure that the system has gone faulty and hence on the third cal asked them to take it away. I have called them several times to complain, but it all ended up in disappointment (i had to enjoy the luxury of being on hold for hours) but my monthly draw is taken care off well. Now i have demanded a cancellation but was informed that i am in a 3 year contract trap. Thanks for the great service!