I live in the UK and I purchased three DVDs from this internet site. All items showed as in stock and the next day I received an email advising that only part of the order was to be dispatched with the remaining items to be dispatched when in stock - Max 28 days. Only One DVD arrived.

Their website still to this day shows the order as part dispatched with two items outstanding.

After approx six weeks and with no futher delivery being received, I started trying to make contact with the company.

- Firstly I started ringing their UK landline only to find that it is only ever answered by an answering machine, so I left messages - approx eight of them over a few weeks. I never received any response from the company.

- So then I started sending a multi page fax to their UK fax number - approx four times. Again I never received any response.

- I then posted a letter, by registered post, to their Switzerland address requesting DVDs or a refund and again never received any form of reply.

- After approx four months I tried to use a facility of their website to change the order for items which are in stock, hoping that if in stock their computer system will simply process the revised order and I will receive something. I tried to revise the order however it never registered, as the items showing on their site today are the originaly ordered items without revision.

This company has never tried to respond to my contacts and all I can do is advise anyone who is considering to purchase from this company, not do deal with them under any circumstances. Perhaps they think that because they are off shore from the UK and in Europe they are not bound to honour their contracts with customers and beyond the UK law. The original order value for the non received dvds was £45.40 less 20%(because I ordered three of them) = £36.32

Again I say ** DO NOT DEAL WITH THIS COMPANY.**