I was in there shopping about three weeks ago, it was a Tuesday afternoon when I was in there shopping looking for parts for my vehicle. I had witnessed an altercation between some associates at this store. A man proceeded to push a cart full of merchandise in to a young lady while she proceeded to stop the man. They went into the back room.Where I had heard something fall. I am not sure what happened after this but the lady was told to calm down outside. If this is a company that allows altercations like this I will no longer shop with your company.

15% Off $100 + $50 Off $100 Coupon for a Future Order (Online) - READ THE TERMS CAREFULLY

Advance Auto Parts had promo stating "Advance Auto Parts: 15% Off $100 + $50 Off $100 Coupon for a Future Order (Online)". If you want to save money and not get ripped-off with this or similar Advanced Auto Parts promo READ THE TERMS CAREFULLY or do like I do, don't shop there anymore.

First of all the $100 purchase is before taxes, I got that and added small item on top of the $99.99 purchase I made. However the $50 coupon never came because my purchase AFTER the 15% off was below $100. There were other terms as well probably intended to confuse the consumer.

I already installed the item and made changes to my vehicle so I cannot return it. But the beauty of capitalism is that there is competition and I can take my business elsewhere and educate others to be more careful than I was. This promo is intended to be misleading.

I worked at Advance Auto Parts and became disgusted with company. The company and Store Managers don't care about long term customer commitments. There is no leadership from the Corporate Offices. They could not compete with other Auto Parts companies and they always beat our prices. Now Advance Auto Parts is cutting employee hours and making Customer Service even worse! It is a train wreck...

I have a commercial account with Advance Auto Parts and the level of service has continued to deteriorate. I have been waiting on a labor claim since October 1, 2010. I have called customer service and filed more than one complaint, attempted to speak with sales personnel, commercial account manager, district manger, regional office, and store manager. NO ONE has the decency to return a call or email. Apparently my business is no longer wanted by Advance Auto Parts. I will take my money and business elsewhere.

I went into Advance Auto Parts two days ago. I purchased oil and one of the service assistants put it in the car. He did not put the oil cap back on. I drove two hours home. When I got home, my husband popped the hood because he smelled something. Oil everywhere!!!

We have been dealing with them and trying to get them to take responsibility for the damage done to my car.

The manager, Angela, has been completely rude and unhelpful. She actually had the audacity to hang up on me once! These people don't stand behind their work and don't care about their customers! If they cause problems with your vehicle, don't expect them to try to resolve any issues quickly. If you're in Broken Arrow, stay far far away. This is the worst Advance Auto Parts I have ever been to and is bad enough to scare me away from the company forever.