I purchased an alarm from this company. I had to move but took the alarm with me as I was signed to a 5 YEAR contract after paying over $4000 for the alarm system itself I wasn't going to leave it in my old house.

When I demanded the installer keys they gave me a line of BS. When I told them I would pay over $900.00 to terminate my contract all I wanted was the installer key to the alarm I'd purchase from them. They responded with "It is a courtesy to you that we default your panel back to factory code. There is nothing in the contract that states that we are obligated to do anything with your panel after you have broken a contractual agreement. However, the contract does state that you must pay the 80% early termination fee, with no contingency of codes to be released to you."

I've started a website to help inform people about these scam artist.

www.advancedalarm.info (their website is www.advancedalarm.com)

Don't do business with these people if you're anything like me you'll regret it.