I found this 'free trial' of a tooth whitening system online. It says 'free trial, just pay shipping and handling' on 3 different pages...no mention of other charges. I used my debit card to pay shipping and handling, which seemed like a decent price for what I thought I was getting. A month later this website charged me $87.95 for the same damn thing... an envelope of trial size samples and stuff. Stuff you can get at Walmart for $10 or less. Again the next month. I didn't even know I had been charged until I got my bank statement. I called the phone number for this company, which was listed on my bank statement and was told 1-that I had signed up for a monthly shipment from this place for $87.97/mo. 2-the website 'clearly states' what I was signing up for, and that I must cancel within 14 days. 3-they have no billing department, no manager to talk to, no refunds, but they did cancel my membership. So I went to this website, and after some real searching, I found a little box with a checkmark in it, that said 'I agree to the terms and conditions.' So I clicked on the terms and conditions, and lo and behold, there it all was-but it was so hidden. Like I said, I really had to search this website to find it. But this website is plastered with the words 'Free trial! Free 14 day supply! Just pay shipping and handling!' I have since found complaints on other sites about Advanced White, and now I feel the need to warn others. I filed a police report and am in the process with my bank of trying to get my money back, but I probably won't- after all, I agreed to their 'terms and conditions'. So watch out for this scam-it is far from 'free'!

Hello, As most of the complaints, I, too, have been scammed by this company. I requested their so called "free trial" offer and when It arrived I couldn't believe I had even paid for the postage for this trash!! I returned it and almost immediately I received my credit card statement with a charge of $88.97!!! I have absolutely nothing to show for this charge. They never sent me another junk package, that I am grateful for, but why must I pay for a bogus product? Thank you

I bought a whiting trial package from AdvancedBright.com. They sent me a second package before I even had the chance to use the trial package. I got upset and call them and told them I would return the package. I did return the package but I did not get my refund. That was in July. I emailed them several times and I also returned the trial package and still they have not given me back a dime of the $88 plus they charged my account. That is the situation. I want my money back. I know they got them back because I took it to the post office and I know the post man did not take them. These people are crooked and should be treated as such. What can I do? They told me in an email, inorder to get my money back I must have the tracking. I thought they would have the tracking. I have never heard of that before and I have returned things all the time.
Delores Henriques