responded to ad for a 2 week trial - cost $4.99 for one item and $1.99 for colon cleanse with the option to cancel after trying it for two weeks. order was placed on feb 8th. still had not received it on the 16th. Was in OHIO until 02/24 and when i got back 2 packages were here which i did not open. When i checked my bank account on SUNDAY 02/27 I saw that there was a charge to my account for $149.95 from advanced cleanse and when i contacted USbank first thing monday morning 02/28 they told me that there was another charge for $79.95 that had just come through BOTH CHARGES were not authorized. i had not had the product for even one week and their ad stated that if i did not want to continue recieving their products after trying it for 2 weeks i could cancel with no furthur charges than the $4.99 and $1.99 charges. I was told by US BANK that they would try to block the charges - that this was not the first time that this company had been involved with unauthorized charges and i was advised to cancell my ATM account and open a new one. i also returned both unopened packages as adviced by certified mail yesterday. one went to ontario, CA and the other to houston TX .. Today i spoke with ted #178 regarding this and he tried to tell me that the membership charge began 2 weeks from the time of mailing. That would negate the companies statement that i would have 2 weeks to decide if this was a product that i wanted to continue. After some considerable effort he did cancel my "membership" (cancellation # 801592). I also requested that my monies be returned to my us bank account which he said he could not do and told me to contact this site to make my request. My name is jinny mrozek my email address is jbmrozek@msn .com; my mailing address is 1313 steele st #604 denver co 80206. my phone # is 303-331-0154 and the last digits of my closed atm card are 8528. i would really appreciate your help in getting this resolved. i have never been taken advantage of in this way before. please advise me what action is being taken. thank you