I ORDERED THIS PRODUCT ONLINE FOR A FREE (14) DAY TRIAL. PRODUCT TOOK OVER 15 DAYS TO REACH MY HOME. I CALLED WITHIN THE (14) DAY PERIOD NOTIFYING THEM THAT I STILL HAVE NOT RECEIVED THE PRODUCT. THEY ASSURED ME THAT I WOULD RECEIVE AN ADDITIONAL (10) DAYS TO TRY THE PRODUCT. ONLY 2 DAYS LATER THEY CHARGED ME $149.95. I CALLED CUSTOMER SERVICE AND WAS TOLD THEY CANT HELP ME GO ONLINE TO REQUEST A REFUND. MY ONLINE SEARCH HAS COME UP WITH HUNDREDS OF COMPLIANTS ABOUT THIS COMPANY DOING THIS TO OTHERS.

just wondering if anyone else had trouble getting on there web site([email protected]) to try and get a refund for the $149.95 they just charge to your credit card! plus I have never got the product I ordered bak in 1/19/2010! Then to try and talk to someone on the phone is a JOKE!!! It shouldn't be this much of a hassle to get a refund!!! I think they just took $149.95 out of my pocket and I'll never see it refunded. If anyone is thinking about getting this product, DON"T!!! Much more of a hassle than what it's worth. Good luck to everyone trying to get a refund.

I paid s&h for a free trial, then canceled future orders like you are supposed to.Two days after i canceled another charge went through on my mothers debit card for 150 dollars.I didn't order anything. It overdrew my moms account.

Taking out 149.95 out of checking account without permission. I want and need my money back.

I thought I was getting tips for a new diet plan from a trusted source but apparently not. I ordered the acai berry and advanced cleanse cleansing system on the internet because it was supposed to be a free trial, only having to pay $1.99 for the shipping for advanced cleanse. Well, they charged me that and shipped me the product but then turned around and charged me $149.95. When you try to call to get that fixed they all tell you the same thing. Their system is down and they can't help you, call back later. They won't let you speak to a manager and their phone system quality is terrible so they are cutting in and out the entire time, you only understand about 1/2 of what they say. I wish I would have never ordered this so called "free trial" of advanced cleanse off of the internet and I would advise everyone not to order off of their site. If you really want to try the pills, find them in a store where you won't end up paying $150.00 for one bottle. I knew better than to trust that but had faith...faith is back in the gutter now. Thanks Advanced Cleanse SCAM!!!