I ordered a bottle of Acai Berry in January 2009 for the price of $4.95. I was charged that on my charge card and then another bottle came yesterday and I called the company, Advanced Wellness Research, to ask them why they sent another bottle and they said that I did not cancel the next order. I never signed anything saying to continue monthly sending this product. On top of that, they charged my credit card in late January $78. for the cost of the first bottle since the $4.95 was handling and shipping for trial purposes only. This information was not made known to me and I was misled to believe that the cost was $4.95 and that was it. They told me on the phone today the second bottle cost $83.80 but they would let me keep it and not charge me. This company is not a above board company and this is a disgrace that they have these type of practices. I would like the $78 credited back to my account also. I do not want this company to have my credit card information and now will probably have to cancel a card I have had for years due to them. I plan on taking this further to the Better Business Bureau and anyone who will listen.
Joan Snyder
4 Gazebo Lane
Smithtown, NY 11787
[email protected]