Advanced Wellness Research is a FRAUD!...They are using my name, phone number and email for their compliants because I was able to cancel my bank acct in time before they scammed money out of me. I tried several times to cancel my trial products just like everyone else has that has complained about them. They will not answer phones nor emails!
I want my information to be taken off their website and fraud charges pressed against them
If anyone is reading this is TC Corrales and I am another person taken advantage of by these people, not their compliant board!

tried to cancel my trial was told i didnt have account then was charged 78.81, then 2 weeks later i was charged 83.80 still told no account wanted to speak to a supervisor was told the only way to a supervisor was with email sent three three days later i finally got an email stating they recommend 3 mos on their product and they had some good specials going on so i need to email them for a special price. this company is a bunch of crooks thank goodness my bank is handling it now.

I found after the 14 day trial period that I would not be able to continue using the product (Pure Acai Berry) due to other prescription medications I am required to take.

I called them to cancel the automatic shipment program today. I questioned what to do with subsequent shipments that I may receive. I was told to 'keep them, you will not be charged, consider it a gift if you should receive anymore shipments...' I requested a cancellation confirmation number of which I was told there was none. I hung up the phone. Walked to my mailbox and had received a package from Advanced Wellness.

I checked online regarding returns and contacted the toll free number, again, and was told that product returns were not allowed and that I had to cancel within the trial period and that I would not be refunded the amount charged to my account. I advised that returns are addressed on the website - if returns aren't permitted, then why refer to it on the website?? I requested to speak with a supervisor. I was told, 'All supervisors are in a meeting, I cannot transfer the call.' I offered my home number and requested a call back. I was told that 'that is not possible'. (I was speaking to someone who claimed to be named 'Alex'.)

We need to get the word out that this particular company has some awful business pratices and are walking a fine line. They also claim to charge only $4.99 for the trial portion of this product, but then slam you with a $78.81 set-up/activation fee. Highway robbery if you ask me.

signed up for their "free trial" of pure acai berry tablets for $4.99, then out of the blue i got hit with a $78.81 charge in my bank account, plus foreign transaction fees! When i called to dispute and cancel, the only offered to stop future shipments. The product was terrible and didnt even work, now im paying $78 too much for it! Their customer service was difficult to understand and unwilling to assist me. They just kept saying the $78.81 was noted on the website, we are not refunding you. TERRIBLE!! Buyer Beware!

Don't order from this company. They are perpetrating consumer fraud. My experience is the same. Ordered "free sample." Called to make sure no further charges. Called again to make certain and received a "cancellation verification number." Several days later, $78.81 was taken out of my account. Called to complain, received another absurd excuse. An email to the company resulted in "after an exhaustive search of our records" we can't find any record of your order ... blah, blah.
Everyone should file a complaint with the consumer fraud claim department of your bank card, contact the attorney general's office (consumer fraud division), the FBI (again online consumer fraud), and another other consumer fraud organizations and agencies in your state.
This is the only way to shut them down, possibly get your money refunded, and at least cause them a few more sleepless nights than us! I refuse to be victimized again.
But the first thing you must do is CANCEL YOUR CARD NUMBER. Report this to your bank or the charge card company so that they can issue you a new card number. You have to do this or they WILL continue to charge you. (They charge under different names, etc. so you can't just "block them.") Your bank or charge card company can also investigate and refund your money. Start there and don't believe the RMA, cancellation number receipt; these are all excuses.