Advanced Wellness Research

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Advanced Wellness Research Reviews

Marchell Espy June 18, 2009
scam
Please for everyone sake, do read and check this company out, they are nothing but scam artist, i've been hitting the roof with the same customer services, either stating, their system is down, are they don't have your information to wait, and call back, and before you know it, they have taken more money out of your account. I'm hoping they will be sued and put out of business, i'm thinking about writing the President on this matter.
Bonny June 15, 2009
Unauthorized charges
I tried the ColoFlush product from Advanced Wellness Research. I canceled the product within my free trial period so that I would not be charged, since I decided it was not for me. I was charged anyway (almost $80). I called the company to get a refund and they said they would only refund me $60 of the almost $80 they charged me. I have NOT seen a refund of any sort. DO NOT BUY THIS PRODUCT and tell anyone you know to stay away from any of the products that Advance Wellness Research puts out. Very Bad Experience.
Diana Cato June 15, 2009
Did not order supplies
On 5-15-09, they was a ad about whitening your teeth and all I had to do was pay shipping and handling charges. Next thing I see on my bank account a $83.92 charge for a complete order that I did not give them authoriztation to do. Please help, I have read some of the complints about this company and it is not beauty sight. This is not write, then my bank charge me a fee for over drafting my account.
Mike June 13, 2009
Unauthorized charges
I sent for a free sample bottle of acai pills for weight loss, paying only for S&H of about $1, which was paid for by VISA. Now, 6 weeks later, I find charges of $78.81 and $83.80 on my VISA.

I called the company. They claimed that I signed up for monthly shipments and that they had shipped me one months worth last month -- which I never received. I obviously protested vigorously but they would not cancel the charges. They actually had the gall to 'give' me a $60 refund!

That call sounded like an Indian location, so I gave up on that approach. I called my credit card company, who told me they have had many similar complaints about Advanced Wellness Research. They cancelled the charges against me.
BEWARE! June 10, 2009
Acai berry pills
I recently ordered a free trial of the "Acai diet pill", that claims to be a great detox as well as helping with weight loss. When I ordered I was only susposed to pay shipping. Two weeks later I received a charge of 87.59 on my mastercard. When I called the number provided on the statement I was told that I was to cancel the order within 14 days. The problem is I don't recall seeing any statement that said that. So I have to eat the cost but I made sure I cancelled all orders. BEWARE!
david June 9, 2009
continued billing
Ordered free trial, , , , just pay shipping and handling. Cancelled within 14 days and since have been billed $78.93 and then again $83.92 on my credit card. They said nothing they could do. Notified my cc company and changed card numbers as these type scammers probbably sell your info as well
Daniel Barnhill June 7, 2009
return of product
First of all I had problems ordering the product. There was never a confirmation that the order was placed. Then to find out I had accually ordered 1 acai berry product and 3 colo flush. My intention was to only order 1 of each. I had no idea that this much product was in the mail and the second round was here before I got my first credit card statement. I called right away and got the run around that they can only cancel no more than 2 at a time. Even after explaining what had happened they said I had to wait 24 hrs before cancelling the rest. I have recieved 9 bottles total and see there are 4 more on my credit card I have not even recieved as of today. The run around is unbelieveable and now I don't even want to try their product. If anyone has a solution to this please e-mail me, I am very frustrated with it all!
L. Catlin June 5, 2009
Unauthorized Charges
Today is June 5, 2009.

On May 30, 2009, I received a call from Master Card Company from the Fraud Department telling us for a possible fraudulent charges to my credit card. And yes indeed, my credit card has many unauthorized charges but we did not know who or what company used my credit card. My credit card is not stolen, I have it with me.

Yesterday, June 4, 2009, I received a package came from "Advanced Wellness Research" and inside is a "Bright Teeth Whitening Kit" with the note that... thank you for the order. There is no amount of how much is the charges. Right away, I have a feeling that this is one of the unauthorized charges that the Master Card caught.

I am so mad!!! Right away, I called the company...I told the customer representative that I received a package from them that I did not order. And she told me that I order it online and my name and address is on it, but the email address that she gave to me is not my email address and the fake email address started with my last name. She said my credit card has been charged for $4.89.

Now, in the middle of writing this complaint...

Today, June 5, 2009, I received another product from " Earth Essence Nature Beauty Health" 230 West 400 South, Firth Floor, Salt Lake City, UT 84101, Tel. # 800-497-4988. The item is a skin renewal trial "no cost" but the shipping cost is $7.95, but they make money in sending you their product monthly. I don't know how much they are going to charge monthly because I did not order the product. And yes, the date of the 2 sales receipts are May 30, 2009. Leticia is the sales rep. but she cannot give me her last name and also she cannot give me the email address that she has in their file. I told her that Master Card caught already this fraudulent charges. And I told her that I'm sure that I am not the only one has a complaint about fraudulent charges from their company, and she hang-up on me. I will make another complaint to this company!

I did not loss a cent from these charges but I want other people to be aware of these companies and maybe in the coming days I will still be receiving another product/s that I did not order.
Lynda Camper June 3, 2009
unauthorized billing on my visa
I ordered a "free trial" of Bright Teeth whitening system for $4.99. I indeed received the "free" kit. A few days later I noticed a charge of $78.93 on my bank statement. I called the phone number (866-363-4888) and spoke with Ryan Cole. I explained to him that I only ordered the "free" trial. He told me I didn't cancel within the 14 days. I said I had just received the package a few days ago. He said that didn't matter, it wasn't within the 14 days. He continued to argue with me concerning a refund. I told him I was going to notify the attorney general and at that point he said he could only refund $40.00 because the system wouldn't allow the full refund. Imagine that.
Jan May 31, 2009
credit for return
I ordered a trial of Acai Pure. I received the first bottle for $1.99. It was supposed to be a 30-day free trial. I was only 2 weeks into my trial when the first full-priced delivery arrived. by the time I had completed the free trial, I had determined that the product wasn't going to work for me. I consequently sent back the first bottle, with the invoice enclosed. When the second bottle arrived I sent it back 'return-to-sender.' I then received a third bottle.
When I called to correct the situation, I was told that all they could do was cancel further deliveries. The product has not been returned to me, nor have I been credited for the purchases. In other words, they have the product AND my money and are insisting that there is no way they can give me credit for the returns because I didn't call before returning them.
The process was all the more frustrating because the people on the phone do not speak English clearly.

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