I just wanted to let you all know that we received a refund yesterday for the charges that were made for tAdvance Wellness Research's teethwhitening product. I complained to the BBB in Florida, The Attorney Generals Office in Florida and the Internet Crime Complaint Center. I am not sure who exactly got our refund, but we did receive it (over $80) so I recommend that you all complain. What this company does is against the law and the more we complain to the authoritiesabout them they will hopefully they put this company out of business.

A sample tooth whitener was offered for $4.99. In addition to that charge on my credit card statement, I was also charged $78.93, for not cancelling the next shipment within 14 days. This is, in my way of thinking, nothing short of thievery.

This company is a complete joke. If you have intentions of doing any legitimate business with them or intend to purchase product.

I was charged for several different products from this company that I did not order. I had never even heard of them until the charges showed up on my credit card statment.

When I called them to inquire about the charges they immediately became rude and very evasive. They would not tell me what I was being charged for and it was clear that they were not going to help me in any way. I was transferred several times and received a different story from each person I spoke with on the phone.

I was finally asked for an order id # and then they had me right where they wanted me for their little scam. If you say you don't have an order id # they immediately go to the "call your credit card company" card.

They first said that I must have placed the order or they would not have gotten my credit information. Once the topic of credit card fraud came up they shifted gears and said that it was up to my credit card company to handle any refund.

The supervisors in customer service are EXTREMELY sketchy and will all give you a different story each time you speak with them. I was finally told by a supervisor named JILLIAN to call back once I received the product and a refund would be processed. When I made that call, she told me that we never had that conversation and that because I was claiming fraud it was the responsibility of my "bank" to handle any refund.

THIS COMPANY IS NOT LEGIT IN MY OPINION AND I WOULD URGE YOU TO DO BUSINESS WITH SOMEONE LOCAL IN YOUR AREA. DO A LITTLE RESEARCH ABOUT ADVANCED WELLNESS RESEARCH AND YOU WILL SEE PLENTY OF CASES LIKE MINE AND PEOPLE WHO ACTUALLY TRIED TO PLACE ORDERS WHO WERE RIPPED OFF. I am convinced that the person who obtained my cc information works with this company. They know that once you are charged, they get their money.

You better hope your credit card company has a good policy regarding fraud.

I had read a blog on teeth whitening, it had a sample of the product for 4.99 so I sent for it NO PROBLEM! got the product on 4/12/ 09 .
Then I got my visa bill on 5/12/09 with a charge for $78.93 for it . SCAM!!! I immediately called them and asked what it was for they said I signed up for a service that they send you the product EVERY month and charge you $80.00 for it.
Don't get sucked in, do not buy from these people, I also contacted my credit card co. to file a dipute on the charge, and I will also be contacting the Attorney General, and Better Business Bureau about this Co.

I should have known NOT to order from a pop-up or testimonial site - but I did. Max White (teeth whitening system) and Acai Berry BIG MISTAKE!! Initially they hook you on a "free trial" for shipping only. Once you receive free trial you are then billed repeatedly for items EVEN IF YOU CANCEL! First of all you call their customer service number listed on your card statement - Foreign representatives try to convey rules and regulations in extremely poor English which is upsetting to say the least. I have been charged an additonal $30.00 for some sort of "CLUB" that is a credit monitoring service from all I can figure out. That scares the life out of me - if they are monitoring MY CREDIT!! Is there any other way to help warn other folks out there that are thinking about using their merchandise?? I am trying to send an email to the "customer service" department - my computer keeps freezing up with the email address they've given me. My computer doesn't typically freeze up when sending emails. What a joke!