Advanced Wellness Research
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Category: Websites
Contact Information United States
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Advanced Wellness Research Reviews
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Scammed
April 14, 2009
Product Never Ordered
This company is a complete scam. They charged my credit card a total of $85.92 for items I never ordered. The bank I deal with knows them well. Not only did I get charged for products I did not order there is a charge because this company is overseas. I now have to distroy my credit card so they can not nail me again. Beward of this Teeth Whitening Now product.
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Patrice
April 10, 2009
Charged credit card twice
Order trial was charged $78.81 on March 30, 2008 and then they are chargeing me $**.00 again today, You speak to someone who who can not understand will not trnsfer you to a manager. I called my bank and entered a complainat for fraud I had cancelled my order and am sending back the "FREE"
trial. I am also contcting the postmaster general. This company shoudl have a class action suit filed
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Jen
April 10, 2009
Acai berry...TOTAL SCAM!
Just a complete SCAM!!! Got my credit card bill and saw that I had 3 charges from this company and pending one more, totalling over $300. My phone call to their 'Customer Service' Department in India didn't go over too well... They gave me the old, "Oh, ma'am, you're call is breaking up, we can't hear you, but we can give a credit of $60." After asking for details about where their actual company is located and that I wanted the phone # to that office they simply hung up on me. My credit card company whose "Disputes" office is also located in India didn't give me much hope either. They said they will hold those charges until they can investigate them and that I should 'wait and see' if I get another charge before getting a new card...ridiculous! Oprah should be pretty pissed off that this company is luring people in with her good name!
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Jane Roberts
April 8, 2009
Credit Card Scam
Ordered trial product using credit card. First small payment was OK then they start running my cad for 2 lots of $80+ amounts - completly unathorized. They sent an email confirming the 'second order' - which they claim I made in the middle of the night! They refused to cancel this order and refused to tell me which credit card of mine they used - I had to do my own research to try to stop the payment. They would only tell me I had used a Mastercard - in fact it was a Visa!! 100% total scam artists. Beware!
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Simon
April 7, 2009
Fraud and cheating
I saw an add with an endorsement (I now know it was a phony endorsement since I've seen the same thing with other teeth whitening products) claiming if I use these two different brands of whitening products I would get rapid results. It was an add to get free samples. The other brand was called Celebrity Smile. They have the same scam going.
I signed up for the free sample. No where during the sign up did I see it being a monthly membership. I got my free samples. I received a package today and knew I was being scammed. I called the number on my credit card statement where I had been charged for the free sample. The person on the other end who I could barely understand due to there heavy indian/pakistani accent told me I was being charged $54 or something like that since I could barely understand them.
I asked for a supervisor and could not understand that person so I hung up in frustration. I called back and made sure they canceled my phony membership. I am returning the product and will call my credit card company immediately and get charges reversed.
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Cornelia Twitchell
April 6, 2009
Free trial is a scam
Ordered a "free trial" for the cost of shipping. Received it over a week later.
Was charged for more product exactly 2 weeks after the order was placed (rather than after it arrived)
Had not even had time to try the product.
"Customer Service" is supposed to be "easy cancel".
When I called, I was told no one was authorized to cancel anything!
This "offshore" call center told me to call back when a manager was there - at about midnight my time!
I've little doubt there will not be a manager there when I call back!
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Cindy
April 6, 2009
Unauthorized Billing/Didn't Receive Product
Did not receive product until after trial date. Unauthorized billing to my credit card and then to a subscription never authorized and will not refund money for product not received.
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Tracina
April 3, 2009
Have not received product ordered 3/5/09
I have been waiting for one month for a trial shipment of Acai that I ordered on March 5, 2009. On March 20, 2009 I noticed a charged of $78.81 out of my account from your company and when I called and spoke with Maria she indicated that it was shipped and I told her I have not received it. We verified my address and they did not have the apt # listed so she added the apt# and said she would reship it and I would have it in 2-3 business days. Well today is Friday April 3, 2009 and my mail has just come and no product has come. I just called and spoke with a not so polite gentlemen who I explained everything to again and he is saying that my address is still wrong. He said its not their fault. Ok I let the first time go even though I have my print out from when I place the trail order, but the second time and I physically spoke to someone who verified and corrected the so-called problem NO. I told him that is unacceptable all he kept saying was it was my fault for not providing the correct address I said even the second time when I gave it to the lady. He saw where she gave me an credit for $50.0o for the inconvenience. I asked for a supervisor and he said he was some team leader and we are supervisors.
So I am going to contact the better business bureau and file a complaint with this company. I find this unfair and very insulting.
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Judy
April 1, 2009
Acai Berry
I ordered the free trial of Acai Berry from Advanced Wellness Research. When it arrived, I noticed that it contained a lot of caffeine which I'm not supposed to use. I didn't notice that my credit card account had been charged $78.81 until after the 14 day trial period. When I called them, I got someone named "Jennifer" who could barely speak English and after battling with her for an hour, I was told since I didn't call back before the 14 day trial was up, I would be charged. I called my credit card company to dispute the charge, but since I didn't respond before the trial period was up, I was obligated to pay. Today, I received another bottle of the worthless pills in the mail and looked at my credit card online and, sure enough, there was another charge for $83.80. I called the company and they first said something about I didn't call before the 14 days, yada, yada, yada. I then explained I already paid THAT charge - - what about the one on my account this month. I cancelled - - I didn't want anymore of their pills! After another battle, they told me I would have to pay the $4.99 shipping, but could keep the pills and they would credit my account for $78.81. This is a giant scam! Please don't order anything from them!
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Kat
April 1, 2009
Fraud
fraudulant business.
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