oder 14 day free trail of product, on the fifteen day charge bank card three times of 78.00 for membership in which you get a thrithy day surply sent yo you each month, does not say anything about it in ad. you have to read the 9 page term and conditions, to fully understand what your getting, called cutomers service to cancel order and to ask about charges, was given the run a round told the 14 day free trail was up even though my card was charge on the 23 of april and the new charges show up on the 5th of may, was told the free trail starts on the day you order nor on the day your charge for the shipen of 4.99 or the day you recivce the product, so there said the free 14 day trail started on the 20th so 14 day free trail was up on the 4 of may, after about a hour of talking and yelling customer service said there would credit my account for the 3 charges of 78.00 but there would have to charge me 16.00 for the free tail product there sent me, pretty funny huh 16.00 for a FREE TRAIL OFFER, so after other 20minutes of yelling, there said there would refund me for all charges but the 4.99 shiping fee, so this will take 1 to 2 days cant wait to see what happens, you really need to read there terms and agreements, 14 day trail is a scam to get you into this member ship, there hope that no one will clink on there 9 page term and agreement and just go for the free trail offer. which is not really 14 days. no were else in ther ad do there say anything about 30day member ship if you dont cancel after 14 days or anything about the cost of the product,