I have had a business mastercard with Advanta for over 10 years, have always paid on time, never paid late and last week they sent me a letter informing me that Advanta closed my account. According to the letter I received, "Our (Advanta) decision was based, in part, on the lack of activity on your Advanta account. In addition to reviewing activity on your Advanta account, we also reviewed information that a reporting agency provided to us, and this may have influenced our decision, in part.

As I have previously stated I have a perfect record with Advanta and in addition to that I have checked my credit report and I have a high credit score with no late payments reported from any of my other creditors!

When I called customer service to inquire further, it was obvious Advanta had outsourced their customer service support to India. After calming down and concentrating and talking slowly I was able to have some sort of a conversation with the customer service rep. It was very obvious quite quickly that the customer service rep was well trained to give short answers and to get off the phone as quickly as possible. Certainly not a very good feeling as a consumer who had caused absolutely no harm to Advanta and had in fact been an excellent customer in the past. As it turns out, I hadn't used my card for 2 years and so that was the reason given again and again by their Indian customer service rep. My response was that Advanta was not as competitive with their rates as some of their competitors who I had given my business to and in addition other competitors of theirs had rewards programs whereas my Advanta account had no rewards program. Again, the Indian customer service rep was in a huge hurry to just get me off the phone without a logical conversation repeating over and over again that the decision was made and there was ABSOLUTELY NOTHING that could be done about it!

Lesson to be learned---remember who screwed you, who abandoned you, who provided no good answers because when the economy turns around as it always does, Advanta and companies like Advanta are going to once again pursue prospective customers like myself and I'm going to tell them where they can stick it (a place where the sun never signs).

Advanta Bank Corp. raised the interest rate on my Platinum Business Card to 37.18% for purchases and 39.18% for cash advances. They have no reason for doing this. I pay more than the minimum due and pay on time. This is nothing but legalized extortion and these kind of practices must be stopped before our county's economy is completely ruined!!!

Ironically, my total credit available on my latest statement is $666

I have never been late on my advanta card and have great credit. They just raised my annual percentage rate from 7.99% to 30.9%. When I asked for an explanation they would not give me one, they just said it was based on a review and could not give specifics. All they could tell me was it was based on a periodic review. Not only did they screw me over, there customer service is lousy and the representative was yelling over me.

I am so pissed and don't know if this is ethical and if I can report them for this.

I get this notice in the mail telling me of the change to my account. How the heck can you possibly digest soo many changes in lawyer lingo outlined in 6 point type? I had a respond by date and if i don't respond, which i didn't, it means i accept the changes. Whats up with that? I had $13, 000.00 credit limit and only $6100.00 used. I pay on time. They kept raising my limit too. Telling me how much they value me. How is this an accepted practice by Consumer Affairs and the Consumer Protection Agency? What about Fed Regulators?

It so wrong for them to be able to do this. My feeling is they are firing me as a customer. Do not fall for the 7.99% intro rate. Do not get a Advanta mastercard. Use a reputable company if you do not want to have to go through this classic consumer bully tactic.

Advanta Bank just raised my rates from 12.67% to 34.99% on a Business Platinum Card...overnight! I have never been even a single day late on any payment to ANYONE in the past 10 years. My credit score is "Excellent" and I have always paid substantially more than the minimum on every one of my accounts. Advanta ALWAYS received their payments at least a week before the due date. When I called to find out why they were screwing me, the rude customer service rep would only say that my account was one of many that had been "re-priced" as a result of Advanta "changing their lending policies." I would call it usury. I cut up the card and immediately closed the account. I've written to my congressman, senators, and the Utah State Attorney General about Advanta's Bait and Switch business practices.