Advanta Bank

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Category: Business & Finances

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United States

Advanta Bank Reviews

November 25, 2008
You name it
In all my years of doing business with banks I have never seen more dishonest and absolutely predatory lending practices performed as I have by this institution Advanta Bank . If the old "bait and switch" ever applied to a lending institution I am positive it applies here. To draw you in with a low rate and jack it up for no good reason is deceptive at the very least. I wonder if anyone has contacted any news agency including the major networks ? There seem to be enough complaints and I am sure that during tough economic times they would love a juicy story such as this! So I say lets get them...
November 20, 2008
scam
I do not have an Advanta card. All of a sudden a "Past Due - Defult" shows up on my credit reports from them. I contact them for info - all I get is payment demands. They will not/cannot even produce the agreement that I allegedly signed. Yes, I'm doing the ID Theft thing, but why won't these guys at least send me something with a signature so that I can prove that I did not agree to anything? Lame.
November 8, 2008
High Rate on c/c
I have been a long standing customer with Advanta. My credit is good and I have no late payments with them. As of Oct. 2008 my interest rate went from 10.99% to 31.31%. I am a small business and am trying to make it in these tough times. To have this happen made me very upset. I spoke to a rep in Salt Lake City to see if they could lower the interest rate the answer was NO.
This is outragious. I explained I own three homes all have plenty of equity, even in the current market. They did not want any part of this info.

At this rate they will put plenty of small business out of business.

One note the rep told me the reason the rate went up was because of the current market. I told the rep thank you for adding to the problem instead of helping.
October 15, 2008
Rip off
(RUDE SERVICE REPS AND SUPERIORS: ATTENTION Travis Dunson) Our company did a balance transfer a little over a year ago to a credit card with Advanta. We locked in a 2.99% APR rate for the life of the balance. Our relations with Advanta were so good the first year, we decided to to a smaller transfer of $3, 500 a few months later. We didn't get the 2.99% rate, but they did lock us down for 9.99%. We accepted and transferred the money. A few months later, we received a statement with a 20.08% finance charge. We were outraged. We were never informed of this rate increase (had we known we would have canceled the card immediately).

We called Advanta immediately and were treated with such disrespect by the supervisor of the Salt Lake City, Utah offer, my boss was blue in the face. Travis Dunson was condescending and completely rude to my boss stating "We don't have to have a reason to raise your rate" I was OUTRAGED to say the least. Not only would he not give us a specific reason as to why our rate went up, stating they had the right to do it without informing us. Upon further talks in a second conversation (With a very wonderful and pleasant woman named Linda from the PA office) we were given the name of Travis (who would not give us his last name) and were told in more detail that a letter was sent 8/4/08 (we never received it and I am the most OCD person when it comes to mail- color coded filed, calendar of payments, etc...) they stated that due to the economic crisis they were raising rates in fear of delinquent payments (wouldn't you want to lower them then so people can pay more to you?)

I would not recommend doing business with Advanta EVER. They have no respect for their customers and I think actually enjoy listening to people hurting from this crisis (Travis was certainly amused). Advanta is the worst company to do business for your small business. Based on the complaints I have seen on this website, I wish I would have read this site before we applied for it...
October 9, 2008
Rip off
I was surprised when Advanta issued me a credit card with a 7.99% interest rate for up to $5, 000.00, after I had lost everything and had to declare bankruptcy. I thought it was a blessing. I had no idea Advanta had targetted me to rip me off. When my credit amount reached 95%, Advanta changed to 30.80%. All those affected must complain to Congress and demand a criminal investigation against Advanta Bank Corp. Also send your complaints to Fox News, CNN and MSNBC, plus file with your State Attorney General for fraud! Let's get rid of all financial predators! Email me use subject "Advanta".
October 9, 2008
Terrible experience
I previously mentioned that everyone who has been ripped off by Advanta Bank Corp should tell Congress, the news media, their State attorney general. I believe that the Advanta CEO needs to know what his bank is doing to hard working Americans!

Write, fax, or call:

Dennis J. Alter, CEO/Chairman of the Board Directors

Welsh and McKean Roads

P.O. Box 844

Spring House, PA 19477

Tel: 215-657-4000

Fax: 215-444-5995

Complain and tell him how you have been ripped off by Advanta Bank Corp. He needs to know so that when Congress calls him on the spot, he cannot say that he did not know!

Let's put a stop to Advanta Bank Corp and all the other predator banks. Why should American taxpayers bail these bank when they are already getting into our pockets!
October 7, 2008
Awful customer service
Advanta lied to get my business, then charged bogus charges and posted payments late to be able to revoke the 0% introductory rate. Their customer service is unbelievably rude and they have now posted the fraudulent information to experian on my credit report. I am an accountant that works for the county, own a golf course and have written and managed credit & collection processes. I am more than capable and have always paid my bills.

They repeatedly call me at the golf course, work and now on my cell phone. They lack morals and integrity. The bullies have no conscience!
October 7, 2008
Overcharged
I received my Advanta statement today, to discover that my interest rates had tripled. After doing my due diligence (talking to three people - two in management), I was informed that in spite of the fact that I had a perfect payment record, and a credit score of 780, I was still subject to the increase in interest rates.

I immediately closed my account, and have just written a check for $12, 000.00 t0 pay off my card. Too bad for Advanta. Had my rates remained at the previous levels, there is no doubt that over the next few years, I would have charged tens, if not hundreds of thousands of dollars. Instead they are stuck with one lump payment and no more, ever again.

For those of you experiencing the same raping I just did, I urge you to send registered letters to your Congressman, to your Attorney General, and a copy to Dennis Alter, CEO, Advanta Bank Corp., Welsh & McKean Roads, P.O. Box 844, Spring House, Pennsylvania 19477-0844. Urge your Congressman and Attorney General to look into this. Furthermore, there are already a couple of attorney's in the process of garnering information that will allow them to file a class action law suit. Get you name and circumstances to them.
October 2, 2008
Scam charges
I have experienced the same issue with my interest rate going from 7.99 to 24.99 with no notice. I called and they claim to have sent a letter of this change yet that is not true they send you those checks out every month and printed the change on the back and no one notices until they go to pay their bill earlier and notice there finance charges have risen to an unaffordable level.

Does any know which attorney generals office to file a complaint with? If so please post. Thank you another irate customer just trying to make a living.
September 30, 2008
Terrible bank
We have excellent credit and advanta business card raised our rate to 35%!!! We are a small business in business since 1989 never late on any payment we received our statement with the rate from 7.9% to 35% the reason the guy said is that they have so many businesses not paying they have to get their money some how! We cannot afford 500.00 a month interest!! This has to be illegal! what can we do?? We cannot transfer because no ones lending so thanks to this loan shark lending they will most likely put us into bankruptcy.

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