I have had the Amex Gold card for over a year.
By my instructions they took the money owed them from my bank account. Not a problem.
I saw to it online that they did get paid in full every month.
Heres the problem. They canceled the card and owe me 32, 000 points that they say if I renew the account [balance *Zero*] that they will give me my points back.
But I'm sure they will have a new fee of over $100. for joining.
I'm like "give me my points and I will give them to a Charity but don't just cut me off as you have done.
Who in the Gov can I complain to?
At least Visa complaints [I never have had] are taken care of at my Bank.