No one is questing the watches, even though after their normal 5 year warranty they typically break. If they break before the warranty they will replace the watch if they don't currently have any in stock. That brings up the problem with the company. They sale items that they don't currently have in stock, for example I ordered my father's birthday present in September. I called in October to find out what the status was and they told me the end of October it would be in stock. I just called today November 16th and now I'm told the end of November. I have been ordering from this company for 10 years and it's come time to stop the madness.
DO NOT USE OR PURCHASE ANY ITEMS FROM THIS COMPANY OR YOU WILL NOT RECEIVE YOUR GOODS AS THEY SUGGEST, don't expect them to communicate that fact with you. Very poor company and sort of shady. I will be contact the Better Business Bureau for more information on this company and make sure consumers are aware.