I have just recently quit my job at Aeropostale. I can not speak for other locations but I can speak for this location.

To start, our store manager, is very rude to most of the employee's. After my first winter season with this location, I was informed that this manager would talk crap about not only me, but every other employee that worked there as well, including the other managers!!!
When I came back, the store manager was slightly nicer to me than she had the previous year. She even gave everyone a gift card for christmas.

Once I was asked to stay on as a permanent employee, I started to become unsatisfied with the store. One day, I forgot probably about 5 sensors. Each time that the alarm went off, the managers would make rude remarks to me over the walkie, which every other employee could hear. Then, over the next few days, on our touch base, which every employee must read before starting their shift, there was a note that said: "please remember to remove ALL sensors...A.K.A. Denise*" (Denise is not really my name.)

Then started the presure to buy items. Yes I understand that I could have said no however I hate to disappoint people and make them upset with me. When we would begin to close the store, we would see how we did for the day. On days that we did not make the daily goal, a manager would say "so what is everyone buying to make our goal?" The store manager even opened up the website for my bank on her phone and told me to transfer money so that I could buy items. There is also a rule in place at this location that you MUST buy at least 3 items. If you do not, you can not buy anything!!!
By making our daily goals, and eventually our monthly or quarterly goals, the managers would receive a bonus. Did the employee's who make up most of the work force in the franchise get anything? NO!! of course we didnt.

If you refused to buy anything, you were given the cold shoulder by the managers. I had to start leaving my debit card and entire wallet at home because I was always pressured to buy items for the MANAGERS TO GET A BONUS!!!

Another issue is how unprofessional the Store manager was! Most of the managers were fine. But the store manager acted more immature than I do, and she is about double my age!! We switched to an electronic system for receiving our schedules and requesting time off. I had requested off the first weekend of spring break so that I could go visit my Neice who was just born. I requested this time off as a whole (about 4 or 5 days) and this was 2 or 3 weeks ahead of time. When I checked my schedule, my store manager had told me that I did not request off some of those days and that I had to work. I told her that my screen said that I had requested them off and that they were pending. This manager then proceeded to send me a picture of her screen showing that I never requested them off. She was very rude about it too. This was also the 2nd time that I had been scheduled when I had requested off. The first time, they had told me that anything writen in our original request off book would be transfered to the online system yet they did not do this and told me that it was my fault that I got scheduled.

I continually had to go back and request days off multiple times because they had deleted my days and would not give them to me...they are required to inform you as to why you can not have a certain day off yet all they did was keep deleting a day that i had requested off.

When you decide to leave the Aero "family" You are basically giving up your ability to shop there. The managers become very rude to you and even tell most of the employee's to be rude as well.

Out of the 15 or so people that i know that work there, about 10 of them are unhappy with our store and are either quiting or are trying to go to another location for a hope of a better experience.


I must say that I am discouraging everyone that I know from applying there and am telling them all about my experience.


The store manager is unprofessional, rude, and is filled with more drama that school is!


STEER CLEAR OF THIS LOCATION IF YOU ARE LOOKING FOR A JOB!!!

I'm writing this because I when shopping to Mirramar Outles Store we feel discriminate, offende Racing by associate or Manager name TASHA at Store AEROPOSTALE at Stero, FL after I spend 30 minutes picking my T-shirt i when to pay at the register a nice associated was helpe me 2 days before we spend $278.00 at naples store so i have $10.00 off but i didn't know i suposted spend 40.00 the girl tell me i have 39.90 to go nd get something from a rack of 1.99 but store was a messy nd they have dirty everywhere so what i took was full price so she tell me to go try again nd make sure was 1.99 from not where a girl jump nd really offense tell me oh know this need to stop u need to get u stove nd when u ready make the line really nasty her name is TASHA I say excuseme u talking to me she say Yes running her mouth I said i make my line she is helping me nd tell me to get something us I don't thing u are nonbody to talking to me like that nd she tell the associated to get the T-shirt she was go call security all the mall I said go for u offende me I not scared but was a lot customer around she was tring to bring me down she tell me to get out the store they not go sale nonthing to me I say i don't thing was right what she was doing nd to give corporated number she tell me she wasn't go give to me and she took all the T-shirt and in front all customer to get out the store she was lifhting of my hispanic accent nd smile in my face I fell humilated nd offense outside we talk to security nd make a reported now waiting to see if somebody from corporate call me to apologize by the time waiting I make few call attornety because i fell really huminated even the world right now is going thru tie time is people outside doesn't respect other people nd a company like Aeropostale have associated likes this discrimenating customer...please something need to be done.

I ordered my son's Christmas gifts on Cyber Monday from Aeropostale. I was so excited at the deals I had gotten. Received email that order shipped 12/2/2010. Their charge hit my account 12/6/2010. By 12/13/2010, did not receive. I tracked it with UPS and it still stated "Billing Information Received" in status field. I called to inquire about my order and was told that it must be lost and confirmed that it was never given to UPS. I was promised that this would be investigated and I would receive an email in 24 hours. Nothing received, so I called again on 12/16/2010 and not only is it lost, but only 3 of the 6 items can be sent at all. It took them over 20 minutes to get me a manager, who couldn't help me any more than the girl who took my call (This is after the girl tried to blow me off twice without giving me a manager). I asked for the same pricing on other similar items, so I could still have my son's gift and was told they would need several days to give me an answer on this. I am going to be incapacitated next week, so I am unwilling to leave this to the last minute. I told them to refund my money in full and will never shop with them again. BUYER BEWARE! Don't settle for "I'm Sorry" I am so sick of hearing that! I will not find the Cyber Monday deals anywhere else now!

I used a coupon that was $10 off if I spent $50. I spent $139. when 3 items needed larger size, staff scammed my husband by saying they don't have the size and when given a return they short him for the coupon even though we spent an additional $90 and fulfilled that coupon requirement. When I called the store and asked for a manager He said "no problem, just come in and we will fix it." When I got to the store 2 managers would not help. One manager was so rude that she put me on a phone to corporate customer service that is not even in on a Saturday. Kept walking away. Turns out product was in store in larger size and they scammed my husband to short him money. Second manager told me that the staff during the week lied to me. I am being forced to call corporate office. When using a coupon split order and only put the amount on one receipt that fulfills coupon. This store is a HUGE ripoff.

I was in the store trying to find a pair of jeans and picked up a pair that was the wrong size. I folded them and placed them back on the shelf exactly where they were and one of the employees came up and jerked the jeans out of my hand that I had just picked up. She did that to every pair I picked up. I thought maybe I folded them wrong and I apologized. Then she went to the manager and told her I was trashing the store, which I was not. I picked up another pair and went to try them on, again i had the wrong size, went back to swap them, when she jerked them out of my hands again and threw them at me. Hitting me in the face. I found the manager and started telling her what had happened and she only said it was hard to keep everything straight and defended the employees actions. I went and got my dad and he came in to ask what was the problem. She told my dad that I could not purchase the clothing I had already gathered and was going to buy. She called us trash and told us to get out of the store.

I have no idea what this girls problem was but I would appreciate it if something would be done about this particular store in the Colonial Mall of Gadsden. The Manager and the employee needs to learn how to treat customers. Their actions are unacceptable not to mention harassment. I am assuming there are cameras in this store and the proof should be on it. I will no longer shop at this store and will tell everyone I know about the employees. Also there were lots of witnesses to back this up. Considering also to consult with an attorney for the abuse I received.