Aeropostale

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Category: Lifestyle

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Aeropostale Reviews

July 20, 2008

Associate manager isn't doing her job

I used to work for Glendale Aeropostale, there is an associate manager by the name of Maria. She really isn't a good associate manager. She singles out employees and tells them that they're worthless and cannot do their job right. She never uses constructive criticism, and always tries to undermine the confidence of her employees. If she were to use constructive criticism then yea, she would be an ok manager. I don't think she belongs in the work force, she's unprofessional and does not know how to carry herself. I feel sorry for all the new workers there, she'll eat them alive. If your employees production goes down you'll know its Maria. She always finds a way to put a person down, and that needs to stop, for future employees. She makes the work place at Glendale Aero very uncomfortable.

Sincerely yours,
Jim Bob.

December 11, 2007

Bad customer treatment

I am writing this because recently I bought a jacket from Aeropostale unfortunately when I received the Jacket through the mail it was the wrong Jacket the mail address was mine but the Jacket was somebody else's . I naturally called their customer service and went through the process I was told that they would send me the right jacket and it would be okay so I asked how long would it take for the jacket to arrive to me they then told me that it takes approx 2 days to leave the warehouse then they would ship it to me one day delivery well because it was so close to the weekend I assumed I would have to wait till Monday for it to arrive but much to my dismay it didn't arrive . So I called customer service again and they told me that it would arrive to me in about a week I was shocked seeing I was told it was going to be sent over night they lied to me . The company tried to apologize but , I didnt want anymore apologies I wanted to be compensated for my troubles but they told me they couldn't do that . Its amazing that a big popular company such as this one would treat its customers so bad. I could get killed tomorrow and never get to wear or hold that jacket and yet they got their money SHAME ON YOU!!!