Aetna Life Insurance Company
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Category: Lifestyle
Contact Information United States
Phone number: 888-802-3862
www.aetna.com
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Aetna Life Insurance Company Reviews
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Aetna Diabaility Denial
July 27, 2009
Denial of Long Term Disability Benifits
I applied for long term disability benefits through my employer (Federal Government) under a policy that I had purchased 13 years ago. I suffer from a progressive neurodegenerative disease (contracted well after the purchase of my policy) and had reached a point where I could no longer work. It took Aetna approximately 6 months to reply with an initial denial of LTD benefits. I followed Aetna's appeal process and was denied once more and was informed (by Aetna) that there were no more avenue's to seek the disability benefits coverage that I had purchased. I am now in the process of suing Aetna for my disability benefits under "Bad Faith" reasoning. My complaint regards the fact that while I have been battling with Aetna for my disability benefits, I have been awarded full disability benefits and back-pay from Social Security which is the MOST STRINGENT of disability agency's to deal with. I have no idea what to expect from the upcoming legal battle.
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September 23, 2008
Short Term/Long Term Disability Ins
Aetna’s Short Term/Long-term Disability benefits are the worst. You pay for it- oh yeah, you pay. Try an employee of over 10 yrs filing one claim and not get pd for the last 4 months. (one denial as the Dr didn't put my resting blood pressure rate down!) Don't believe what they tell you about the IHD (Integrated Health Disability “Model”). It’s suppose to help manage your medical and any potential disability you might face. It’s a lie! It doesn't work! They've been my company’s medical ins provider for years and the only info they conveniently find hurts me. literally- hurts me. I've almost lost my car, my mortgage is months past due…They play legalese word games, if you aren't a lawyer you'll need one….look up complaints against Aetna Life Insurance on the web. I located where they've been fined tens of thousands of dollars (recently in Texas) for multiple violations. They are Evil—- be warned.
**** Above is a posting I listed to complain about Aetna's STD/LTD issues to one of their new clients.
every word of it true. Can you provide me any in-site or suggested direction?
Damage Resulting = Tonight I still have a roof & food.
Contact me = Y
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January 23, 2008
Scam and cheating!
My wife has been disabled since 1988. She receives a monthly disability check and is enrolled in Part A only. We opted not to enroll in Part B since she is covered by my health plan at work. We reasoned why pay out the additional monthly cost. My wife and I are both in our 50's. I have had no problems all these years until a few months ago. I noticed Aetna was holding all claims with the reason being additional information was required. After many many calls and emails to Aetna Customer Service (or lack thereof) I found out that they showed my wife was in both Part A & Part B. The representative was told that in no uncertain terms that my wife has never been enrolled in Part B. She then confirmed this with the local SS office. She told me the claims would be resent to processing.
Now the bad news.
All of my claims going back to May 7, 2007 were then re done as if my wife had been enrolled in Part B. So far (it keeps changing ever time I visit their web site) I have gone from about $700 out of my pocket to over $20,000. The new EOB (Explanation of Benefits) now states and I quote 'Your plan reduces covered expenses by Medicare benefits for which you are eligible, whether or not you are actually enrolled in Medicare.' My question is what are my options, is this legal?
I am concerned too, that next they may say my wife was eligible for Part D and they will quit paying for her prescriptions. Which run over $1500 per month.
Any insight is greatly appreciated.
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