I ordered the custom dentures from the company. The day they gave them to me I informed them the dentures did not fit. They told me it was fine and come back in 2 weeks and they would do a remake if needed, and adjust it otherwise.

I used my old dentures for the 2 weeks and when I returned they told me they would only fix any sore spots I may have and replied 'I dunno what to tell you' when I said they didn't fit. Then a man came in and said the new teeth were same as the old and I said 'no look there man, its the gum thats too high'.

The man then turned and bent over about 12 inches from my face and shouted 'DON'T CALL ME MAN! YOU CAN CALL ME SIR WITH RESPECT'. I could smell alcohol on his breath and was very nervous about his aggression because he was a very tall large man. I said 'man is just an expression, I didn't mean it with disrespect, just trying to show you the problem area on the denture'.

The man then continued shouting and said 'Get up and get out of here! GET OUT! HIT THE BRICKS BUDDY!' I was afraid to say anything else because he was red in the face and obviously drinking so I got up and left. As I left I noticed there were at least 2 other customers in the cubicles beside mine who heard the exchange.

Also my fiance was there with me. At the front we asked them to put in writing that they were refusing to make the adjustment and the receptionist stated 'I ain't giving you nothing in writing, bye'. There were about 12 customers in the lobby who heard this exchange as well.

I have never been treated this way in my life and I cannot remember being that afraid for my safety. He frightened me so much that after I left when I realized he still had the teeth the company made that did not fit, I was afraid to go back so I just called and asked. I was placed on hold then the line went dead.

I will tell you that after having thought about this overnight I am getting very upset. I paid for custom dentures that would fit, and I was given something that I cannot wear at all. I want custom dentures that fit... I paid for it. I do not want any drama about it, I did not pay for drama and intimidation. The part that unsettles me most about all of this is that I am 26 yrs old but I noticed many of your customers are senior citizens and I should really hope and pray that this office is not treating them the same way they treated (attacked) me if they try to get them to stand behind their quality promises.

I have looked online and found quite a few testimonials from consumers that are almost the same as mine. Very unsettling. I am hereby demanding in writing that Affordable Dentures refund my money because they not only didn't provide dentures that fit, but they kept them when I tried to get them to make them fit. I will cc my attorney on this email in case Affordable Dentures decides to outright scam me.

I ordered the custom dentures from the company. The day they gave them to me I informed them the dentures did not fit. They told me it was fine and come back in 2 weeks and they would do a remake if needed, and adjust it otherwise.

I used my old dentures for the 2 weeks and when I returned they told me they would only fix any sore spots I may have and replied 'I dunno what to tell you' when I said they didn't fit. Then a man came in and said the new teeth were same as the old and I said 'no look there man, its the gum thats too high'.

The man then turned and bent over about 12 inches from my face and shouted 'DON'T CALL ME MAN! YOU CAN CALL ME SIR WITH RESPECT'. I could smell alcohol on his breath and was very nervous about his aggression because he was a very tall large man. I said 'man is just an expression, I didn't mean it with disrespect, just trying to show you the problem area on the denture'.

The man then continued shouting and said 'Get up and get out of here! GET OUT! HIT THE BRICKS BUDDY!' I was afraid to say anything else because he was red in the face and obviously drinking so I got up and left. As I left I noticed there were at least 2 other customers in the cubicles beside mine who heard the exchange.

Also my fiance was there with me. At the front we asked them to put in writing that they were refusing to make the adjustment and the receptionist stated 'I ain't giving you nothing in writing, bye'. There were about 12 customers in the lobby who heard this exchange as well.

I have never been treated this way in my life and I cannot remember being that afraid for my safety. He frightened me so much that after I left when I realized he still had the teeth the company made that did not fit, I was afraid to go back so I just called and asked. I was placed on hold then the line went dead.

I will tell you that after having thought about this overnight I am getting very upset. I paid for custom dentures that would fit, and I was given something that I cannot wear at all. I want custom dentures that fit... I paid for it. I do not want any drama about it, I did not pay for drama and intimidation. The part that unsettles me most about all of this is that I am 26 yrs old but I noticed many of your customers are senior citizens and I should really hope and pray that this office is not treating them the same way they treated (attacked) me if they try to get them to stand behind their quality promises.

I have looked online and found quite a few testimonials from consumers that are almost the same as mine. Very unsettling. I am hereby demanding in writing that Affordable Dentures refund my money because they not only didn't provide dentures that fit, but they kept them when I tried to get them to make them fit. I will cc my attorney on this email in case Affordable Dentures decides to outright scam me.

To say the experience at Affordable Denture is a NIGHTMARE is putting it mildly..In July of this yr. i went to Affordable Denture in Albany N.Y. FOR AN IMMEDIATE UPPER DENTURE i purchased THE NEW DENTURE WEARERS PACKAGE..$1, 200.00 ...5 teeth were extracted temp. shoved in your mouth after extraction, told to rinse with salt water, only instructions given ...left there crying, palet too long, teeth look like chicklets, can't see my teeth when i talk, my lip hangs over, it has aged me about 20. yrs...dentist is rude, unsympathetic, she acts like i'm bothering her when i've gone for adjustments...yelled at me yesterday for talking to her receptionist about how unhappy i am with the service and the denture..trying to find a dentist to show some one else how disgusting the denture is.. scraping my tongue, pinching my lip ..feel like i'm having a break down because of this place...so unhappy with every minute i have spent dealing with this place ..will find a way to get my money back

I was just about to have a new upper plate/denture made by this company for $295.00 and I read all the complaints against them on this site, and on the internet. It appears that these complaints are nationwide. I am really grateful to these other posters and I decided to take my $295.00 and use a reputable dentist who cares about his work. I do believe that cheaper is not always better. My new dentures are going to be $1, 400.00 just for the upper plate, but as the old saying goes, "You get what you pay for." Also, I do know that good quality dentures can take several weeks and several visits after the first impression is made to ensure good quality and a proper fit. Thank you for the forwarning.
Just sign me... " Glad I didn't go here!"

I went to affordable dentures because I wanted all my teeth removed and dentures put in. I went in about 8:00 AM and had a little wait but was taken back by a nice young lady.

The doctor was kind and understood my plight of wanting new teeth. The extractions went well and with little pain. I could feel the teeth leaving my jaw though. One by one they came out and I was so pleased. Other doctors didn't want to remove them for me.

Now I wear dentures and it is so nice. I wish I would have know about Affordable Dentures years ago.