I am on here once again to say that I still have NOT heard from this awful company! there is not a doubt in my mind this is all a scam. We all have the same complaints here and they continue to ignore all of us. NO ONE CALLS us back ! I think we need to keep contacting whoever we need to contact - once they get enough complaints against them and people start seeing that we are all being done the same way by them just taking our money and not doing what they promised, someone is going to take notice and start investigating what is really going on here. I am sure we are all the same that money was important to all of us and we did not need to be done this way when we went to them for help. WHY are you not gettin us our money back like you have told all of us you would?? People are tired of going thru this and you dont have the decency to call and talk to any of us.

I have been waiting for my refund since being notified by Edward Maddison on December 17th, 2009 per my previous complaint that I registered on this site during the first week of January. I hired this group in Septmeber 2009. Since then a gentleman by the name of Paul Kim was hired in as a person who was to help clean up the mess that Affordable Legal Help had created. He was very ambitious in stating that I would find that my situation would improve and that I would get the money promised to my by ALH. Also received apology emails from a Nicole Smith and another paralegal assuring me that my concerns would be addressed. Since that point Paul Kim has gone back on his word concerning getting my money back by this past Thursday and moreover had even promised to call me everyday until this process was resolved. I receive no calls from Paul and moreover he has become just as impossible to get a hold of as anyone there at the ALH. Edward Maddison who is the Case Manager for my case and responsible for my refund has not returned my phone messages dating back to January 5, 2010. I have also spoken to other Case Managers by the name of Scott and James Underwood concerning where my money is to which they both have become quite defensive stating that they have no control of this process and that it is all up to Accounting. When I ask for contact info to talk to Accounting they told me that was not possible. I can only imagine the volume of complaints they all receive causing such defensiveness. The Better Business Bureau gives this group a grade of "F" can be found at the following site
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http://www.la.bbb.org/Business-Report/Affordable-Legal-Help-100088889
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.
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I even filed a complaint with BBB against the ALH and my complaint was never responded to by anyone at ALH. I want surprised though.

STAY AWAY FROM THE AFFORDABLE LEGAL HELP GROUP...Please read the sites like this one and the one at BBB. The many complaints will speak for themselves.

WE JUST GOT OUR REFUND ON FRIDAY FEB 5th, 2010. I WOULD LIKE TO HAVE BEEN ABLE TO REPORT THAT AFFORDABLE LEGAL HELP FINALLY DID WHAT THEY SAID THEY WOULD DO!!! THAT AIS NOT THE CASE!!!


WE GOT OUR REFUND THROUGH OUR BANK!!! CHECK YOUR BANK THEY MAY HAVE SOME KIND OF FRAUD COVERAGE ON YOUR DEBIT CARD!!!


THESE PEOPLE ARE SCUM!!! AND I HOPE THEY PERSONALLY GO THROUGH A DIVORCE AND GET SOME GOOD OLE FASHIONED KARMA!!!

CONTACT YOUR BANK AND PUT SOME GOOD OLD FRAUD CHARGES IN THEIR LIFE LIKE WE DID!!!


HA HA !! NICOLE YOUR GOING TO JAIL!!

This group is a NIGHTMARE!! DO NOT USE THEM!! Nicole, you have claimed that we have been refunded in full. Funny, when I got my local police involved the TRUTH finally comes out that we infact have not been refunded. You have been LYING TO US SINCE NOVEMEBER OF 2009? What is ethical and legitimate about that? Your company took our money, did nothing for us and has not refunded us (to say the least). Edward Madison who me or my husband have never talked to EVEN HAD THE GUTS TO LIE to my local police department stating that he has spoken with James and I, which he NEVER has. I just keep uncovering more lies. His story is COMPLETLEY different from the comment you responded to stating that we (The Miller's) could not be helped. ALL YOUR COMPANY DOES IS LIE, I THINK THAT IT SAYS ALOT ABOUT A COMPANY THAT IS WILLING TO LIE TO A LOCAL POLICE DEPARTMENT. IF YOU ALL DO THAT, OF COURSE YOU LIE TO ANYYONE OFF THE STREET. GIVE US BACK OUR MONEY!!!
WARM REGARDS,
HEATHER MILLER

Well here we are in to the middle of January of 2010. Been trying to get resolve with this company since October of 2009. They took our money did nothing for us, have "claimed" that they have refunded our money and infact have not!!! Nicole again has posted another statement on 1-5-09 stating that we were refunded and we were not. NICOLE and ET- AL. Give us our refund!! You took our money, did not follow through with anything and now we need our money for a REAL lawyer!!! SURPRISE. Everyday I call to see if the money has been refunded and everyday it is not!! STOP lying and just give it back!! All you people do is just give your customers the runaround never getting any resolve! I think that you do not want resolve or all of the complaints would not be posted on here!!! You just want to continue to steal people's hard earned money and waste their time.
Heather Miller