I ordered a tape on 1/18/07 for $54.90. I declined the internet support by phone and have just found out I have been charged $29.95 each month since 2/18/07 till current. I had to change my credit card number to keep more charges from going on and have filed a dispute with my credit card company. There is no phone number or contact with my charge. I looked for a contact and found a lot of complaints.