Afni and Direct TV

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Category: Business & Finances

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United States

Afni and Direct TV Reviews

honest taxpayer part of the 40% who do April 25, 2011
Customer service
Direct Tv sent my account to afni collections after I had a 0 balance but sent me a new balance after equipment was recieved saying that there were stored changes on the card that they did not bill me for, enough thou the rentals were from 3 years ago. I disputed with Directtv to at least provide statements showing that I rented those. Recieved it, sent a check out 1/2011 to the address Directv stated on the Directv letter. My check has not been cashed. 4/22 /2011 recieved a call from afni, informing me that my check was recieved and a batch of checks were lost because they went to the a wrong address. They want me to send another check, but informed me to not stop payment on the old one because they realize it will cost me something. I was not satisfied with sending a new one if they lost my first one. I agreed to send a new one immediately, however needed to recieve a fax stating that my other check (I offered to provide a check #) would not be cashed. They said absolutely not. I had 2 options send another check or remain in collections. I informed John Buttitta I was not satisfied with that and needed to speak to his supervisor, he refused to transfer me several times and hung up on me.

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