I activated my Verizon services in MARCH of 2000 and when I received my first bill there were charges on it for chat line fees that incurred in FEBRUARY of 2000. I wasn't even a customer then! I called and let them know I am not responsible for those fees, all $250 of it and they said to just pay my regual monthly amount and they will remove they fees. Well they never did so after only 6 months of complaining to get it off the bill I just cancelled my service, keeping that as athe balance. However, since I was concerned about my credit report, I paid the $250 in March 2001. And wouldn't you know that in 2004 I received a collections bill saying that I owed them $250 and it appeared on my credit report as an unpaid account! I contacted the collection agency and they said I never paid and all I could do at that point was to pay again to get rid of it. So, in an effort to repair the damage to my credit report I paid the bill for the second time. And now, in 2007, I have received a bill for the $250 yet again from the AFNI Collection Agency. I am not and will not pay this bill again for a third time. It has been 7 years and the "unpaid account" has been removed from my credit report and they can kill all the trees they want by sending me mail but I will never be such a fool to pay them again!