African Palace Casino

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Category: Entertainment

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africanpalacecasino.com

African Palace Casino Reviews

Medgare November 29, 2010
Do not visit this casino online
May I advise the public not to engage any form of contact with this casino. Their systems are of a substandard nature. When you are in a middle of a tournament they experience technical difficulties. Difference between them and other online casino's such as Full Tilt is that they do not refund you your buy in. They do not take you back to the table and you can not even find the table on the list of games in progress. I have written off the money and have requested that my account be closed. JUST BE AWARE!!! LOOK AT ALL THE COMPLAINTS. When I raised the issue with online support they were polite but have made no effort ( except more unproffesional mistakes - wrong dates etc.). P.S. Make sure to write down the 20 or so diget number for the specific game you are playing just in case something happens. They want this number to follow up. VERY POOR TECHNOLOGY!!!
Dennis Scott October 22, 2010
No Payout
I cashed in over a hundred thousand rand at African Palce casino of my own money over the last month, The last time I played It won some of my money back. R 132 500 - 00, I made a withdrawal on 11 October 2010 and they are not paying out my money, There is no way to get hold of them, You can phone all the telephone lines that are available and e mail all the e mail adresses, they just ignore you flat. How can they still operate and get away with this. How do you take someone on if there is no place to find them, it like dealing with a machine and they hiding behind this talking all the poeple's money, That is theft and they are still operating as if it is legal to steel everybody's money

Dennis Scott
+27833570194
marcel de boer July 15, 2010
r1m world cup competition
i entered a competition with african palace casino to win a part of r1million rand in the world cup 2010 predictions, at the end of the competition i ended 2nd r200000 -00 all tyhe way i spoke to consultants and asked if the money was cashable if one wins a part of the million rand and they said yes, now that i have won they say i cant its just a casino bonus that cant be cashed, is there someone that can help me or give advise as im not happy and was brought under the wrong impression here is a transcript of the conversation with a african palace staff member.

Hello HAPPY,

Below is the complete transcript of your chat session:
===
Company: First Grand Gaming N.V.
Department: Casino Support
Name: Kylie
Email: [email protected]
Day: Sun 07/11/10 :36 pm
---------------------------------------------
"R1M LEADER BOARD"
---------------------------------------------
HAPPY : HI WHEN WILL THE LEADER BOARD BE UPDATED, HOPE IM IN THE TOP 10
** You are now speaking with Nathan, Casino Support. ** Nathan : Marketing will probably only have a look at it tomorrow HAPPY : WHEN DOES THE MONEY GET LOADED HAPPY : WHEN DOES THE MONEY GET LOADED HAPPY :
Nathan : They are not in the office over weekends Nathan : All sucessful players will receive their bonuses during the course of the week HAPPY : AND WHEN IT GETS DEPOSITED CAN ONE CASH IMMEDIATELY Nathan : It would probably be by Wednesday Nathan : You may cash out your winnings, however...
Nathan : Bonus money is non-redeemable
HAPPY : WHY DOES IT SAY KYLIE TYPING?
HAPPY : WHAT DO U MEAN BONUS MONEY IS NOT REDEAMABLE Nathan : I do not know, as my name is Nathan HAPPY : I SPOKE TO A CONSULTANT IN THE WEEK AND THE CONSULTANT SAID IT CAN BE CASHED Nathan : Bonus money is given to you in order to increase your chances of winning HAPPY : ITS NOT BONUS MONEY IF ONE WINS A COMPETITION ITS COMPETITION MONEY Nathan : If you win a share of the R1 million...
Nathan : hat is yours to keep
HAPPY : BONUS MONEY IS THE 100% MATCH BONUS FOR MAKING A DEPOSIT AND HAVING 1 PREDICTION CORRECT Nathan : Yes that is correct HAPPY : OK SO SHARE OF THE R1M I CAN CASH IMMEDIATELY Nathan : Yes you may Happy Nathan : I do not know however, how the money is split HAPPY : THATS GREAT MY NAME IS MARCEL I JUST PUT IN HAPPY BECAUSE IM HAPPY Nathan : Oh okay I would be too HAPPY : WHAT HAPPENS IF 2ND AND 3RD PLACE HAS THGE SAME POINTS Nathan : an octopus predicting the outcome of the greatest sporting event in the world HAPPY : THATS R250000 AND R100000 DEVIDED BY 2 Nathan : Not so happy about that one Marcel HAPPY : ILL NEVER EAT CALAMARI AGAIN Nathan : I'm going to buy some right now Nathan : I couldn't say Marcel HAPPY : NOT SO HAPPY ABOUT WHAT ONE Nathan : Management has not said how the money will be split Nathan : That an octopus predicted the outcome of the game Nathan : But hey, he's famous and right HAPPY : OCTOPUS MUST TELL ME WHAT MASHINE TO PLAY AT UR CASINO Nathan : I think that aquarium is going to make millions HAPPY : 4 SURE HAVE A GR8 EVENING Nathan : The same to you, and congratulations Nathan : I hope you won big!
Nathan : Have an awesome evening and enjoy your gaming Marcel Nathan : Goodbye for now :-) Your party has left this session.
Your party has left this session.

===

Thank you
Domasker May 12, 2010
Online gambling was on South African television screens and not in a good way
Online gambling was on South African television screens Thursday evening, and not in a good way.

The consumer investigation division of the documentary program Carte Blanche carried out some impressive sleuthing into the companies and men behind African Palace online casino, focusing on an only partially paid multi million rand winner whose trials and tribulations with the online casino have been previously documented by InfoPowa.

South African player Marie Van Wyk appeared on the program, detailing her protracted and ongoing instalment payment hassles with Durban-based people behind the scenes at African Palace.com, which was reported as being licensed in the Netherlands Antilles, with gambling servers in the United Kingdom.

Van Wyk detailed her Rands 8.5 million win at African Palace, but said alarm bells started ringing when the online casino asked her to open a foreign bank account in Cyprus and not to disclose to her South African bank that the incoming money was the proceeds of gambling.

She had not realised that online gambling in the country was illegal, she said.

The big winner described how the first two instalments of her huge and much publicised win arrived on time, but the third and fourth were late and required active chasing, and the fifth - over a million rands - was queried by the South African Reserve Bank.

Eventually, one Denver Chetty, alleged to be an executive at the casino, told her: 'Listen, I don't like your attitude. You're not going to get a cent of your money anymore. And you can go to the papers, and you can go to your lawyers because we're an overseas company and they can't do anything to us.''

It seems that Ms. Van Wyk did exactly that.

The evasive manner in which Carte Blanche journalist Devi Sankaree Govender was treated by the casino when she tried to get Chetty's side of the story did little for the credibility or image of African Palace management.

Exacerbating the issue was a 3 hour confrontation between the journalist visiting a Durban office building and aggressive and bullying security guards who seized, and damaged, an expensive camera. Police were called and a security guard arrested and removed on charges of assault, theft and malicious damage to property.

Govender also interviewed Thebi Moja - acting CEO: National Gambling Board, who was adamant that online gambling remained illegal in South Africa despite the high profile advertisements for African Palace and other Internet gambling firms that regularly flight on television in the country.

Moja told Carte Blanche that no South African is allowed to gamble online and no company may offer these facilities to South Africans. She emphasised that no companies should entice by advertising that they can offer this type of activity to the South African market.

She could not satisfactorily explain and seemed evasive on why no action had been taken against companies advertising online gambling in the country for years, and - rather strangely - she did not discuss the extensive research into online gambling regulation, and the much delayed legislative moves in that direction by the SA government.

Wayne Lurie, a local lawyer specialising in Internet gambling told Carte Blanche: "We now sit in 2009 going into 2010 and still don't have that legislation.

"What we do have is a purported prohibition on making available or engaging in interactive gambling, which I believe is insufficient in respect of the penalty that is carries. Bearing in mind an offence in terms of the act or an alleged offence in terms of the act would lead to 10 years in prison or a R10-million fine."

He concluded that at the moment online gambling in South Africa is a very grey area. Lurie went on to discuss the legal technicalities of where gambling takes place and the location of servers, using the long-running Piggs Peak vs. Gauteng Gambling Board legal dispute still rumbling through the High Court as an example.

First Grand Gaming, said to be the company behind African Palace declined to give an interview but answered written questions through a Cape Town-based lawyer.

He claimed that First Grand is registered in the Netherlands Antilles, and holds the online casino's interactive gambling license; that the casino's website and its gaming servers - upon which the gambling takes place - are also situated on the Caribbean island. And that the web servers from which punters download the interactive games are hosted in the United Kingdom.

First Grand Gaming denied it has any South African shareholding or that it has offices in South Africa.

However, Carte Blanche traced financial transactions to a bank in Durban, where a company titled TBFD Media - whose only director is Denver Chetty - had an account. First Grand's lawyer said that this company is a mere marketing firm, but when phoned the African Palace Casino title was used.

This was confirmed by a security guard when the investigating team visited the building in Durban occupied by TBFD, and where the confrontation between Carte Blanche and the security official took place.

Subsequent attempts to speak to Chetty were met with an answering service, but were immediately responded to by the Cape Town lawyer for First Grand, who insisted that all contact would be through himself.

The Carte Blanche program ended with the question, "How do the millions of rands that punters deposit into TBFD Media's bank account in Durban bypass foreign exchange control regulations if the business is based outside South Africa?

"And why did Marie van Wyk's winnings have to be paid from a Cypriot bank account instead of the local Durban-based one if indeed online gambling through African Palace Casino is legal?"

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