My brother-in-law moved from Delhi to Bangalore in September 2006. He has booked a sealed container through Agarwal Packers and Movers. He had put insurance coverage for all the goods. On good reaching Bangalore, we found several of the household articles damaged in transit. His Hero Honda bike was badly damaged, with the few tank completely crushed and frame bent.

On delivery, they demanded we sign documents certifying receipt of good in goo condition. We denied, saying we shall do that once damages are taken care of. The next one week, on repeated call one representative came home and was negotiating for settlement of Rs. 500/-. The damages were above Rs. 10000/- The total bill was ~Rs. 35000/- including insurance. He said max he can give is Rs. 1000/-, for which we said let us do the actual repairs in the bike and furniture let him settle the bills. He walked out quoting you do whatever you want, we cannot pay you. Since my brother in law had to submit his bills in office, he had to sign to get the final bill. But to my dismay Agarwal Packers and Movers proved to be highly unprofessional, contrary to my expectations. Talking to senior people in Bangalore & Delhi offices were of no use.

Please be wary and do not make use of "agarwal packers and movers", though they claim to be the pioneers and leaders. This is the least we though we can do to ensure gullible customers are not taken for a ride...