|
Jake R
June 15, 2010
Scammed me
Verizon Communications just confirmed Agora Solutions without my consent charged my Verizon account for a service I never ordered. Verizon Rep said "We cannot prevent a company from charging a service to your bill; we can add a cramming block to your account to prevent this from happening in the future." I do have to call Agora Solutions and ask them to cancel all services. I will get a credit on my account for these false charges. I am extremely disappointed with Verizon.How can they allow someone to bill my account????? How How How How How How How How?
|
|
|
Pissed off customer complaint
March 29, 2010
Rip Off
Agora Solutions is a rip off scam. You can't even call them. They have hired a third party to do their "customer service" and they hide behind that.
|
|
|
MicJ61
February 9, 2010
Billed for voice messaging never ordered
Agora Solutions billed me for voice messaging I never ordered. I get VM free as a retired AT&T employee. The irony is that I am being billed for this nonsense on my AT&T bill via a 3rd party billing agent...The Billing Resource. It really is sickening how easy it is for these scammers to bill without any authorization and it is disappointing that AT&T would be in any way associated. The Billing Resource can be reached at 888-296-8079. Agora Solutions can be reached at 800-215-1961. I called when the charge first appeared on my December phone bill and the charge was supposed to be credited and cancelled but I just received my January phone bill and am still being charged. I will call them again tomorrow.
|
|
|
September 4, 2008
Did not authorize
I did not order service - never heard of them. Charge was added on to my phone bill. Since it is a 3rd party vendor, phone company cannot reverse the charge. You must contact the billing resource and have them cancel and reverse the charge...
|
|
|
August 1, 2008
unauthorized voice mail
voice mail was added to my AT&T bill for the last two months. called last month and assured that it would be removed. I have never had the service I was charged for.
|
|
|
July 29, 2008
did not order
this company added their services to my phone company and i have never heard of them
|
|
|
June 16, 2008
voice-mail fraud
charged me for services I never authorized
|
