ahmsi is full of shit and all they do is call you a 100 times a day so you feel bad !!! they dont give a crap how they make you feel as long as they tell you they dont care and there not going to help after they have mailed out papers to us about 30 40 50 times back and forth thats 30, 000 dollars they have made off of us so that should make up for something ??? no they keep making money and we dont get anything just a big kick out on the streets ! with are family and animals ! what and where do we go now ? help someone before its to late !!! thanks kim

AHMSI is the 4th in a long list of servicer groups who really don't give a damn about the note holder. It started with Ameriquest Mortgage and their promise to give us a free refinance in 2 years if we made all our payments on time and the ARM changed to a fixed rate around 4 percent. This was called their credit builder program. The document had a 3 year pre-pay penalty which now makes the offer fraud. Ameriquest Mortgage then went out of residential mortgage business and sold their interests to AMC the AMC LLC then they sold their interests to Citi Residential Lending which is another group of financial scum then on to Citi Group and then quickly over to AHMSI which is (and I couldn't believe it could get worse) the worst of the worst. They have you call Pune India and give your information over and over again, they ask for documents over and over again until it becomes overwhelming. They ruin your family life, rob the goodness from family life and take the joy out of living once you really know what evil is. The lies they tell are beyond understanding. They lead you on with the hope that someone is on the other end that can be reasoned with and you find out there really is no one there that gives a damn nor every will give a damn about you, your family or your situation. You have irritated the TRUST whoever that is and they won't tell you who owns your debt nor will they ever listen to you personally about your problem. We have been fighting 5 servicer groups since 2007 and it is wearing us down. You take a mortgage out in this country, you are lied to at the closing, Ameriquest Mortgage is fined for predatory lending violations but your mortgage and responsibilities to it are still legally actionable documents. The system in this country has gone to HELL and the Senate Bill in Hawaii # 651 is our only way to fight back. Help support this bill in every state in the union to force servicer groups from treating Americans like dirt. Someday it could be your family or your children's family facing these rats so act now and push for SB 651 from Hawaii to be a part of your legislation now. If you’re from Arizona I wish you well with Senator's like Reagan and House Rep Seel who think that the deal they received was good enough to sell the good people of Arizona down the river. I hope their home falls down around their cheating heads.

In October of 2010 I needed to create a re-payment plan to get back on track with my mortgage. One was created and after a down payment I was making regular payments that were taking care of the back pay as well as keeping me current. In February of 2011 I was able to make my payment plus an additional amount that left me just shy of making a second payment. I was then told that there were additional funds that were available probably from extra interest from my regular payments that I could use to make up the difference. I was told to call back right before the second payment would have been due to confirm this. I did call, and I did confirm that my February payment had been made using those additional funds. When my March payment came due, I called for address verification only to be told that my payment plan had been cancelled due to non-payment. After dealing with too many representatives I found out that those additional funds were NOT used and I could re-create another repayment plan if I wanted, but I would have to come up with an additional down payment, which, depending on who I talked to was either $1600, $2600, or $3800, depending on the person and day I called. When a supervisor looked back at the call notes, he did verify with me that I was told pieces of information that I shouldn't have been told, and that I was not at fault for the non-payment, but after escalating it to the department that he needed to, they declined my request for my original payment plan to be re-instated; no reason given.

I fell behind in my mortgage and got a loan mod like everyone else 7 months down the line due to the economy. then things still continued to fall down hill so I am now in it again. So I say ok if my situation looks up then I can call a do a repayment plan. now mind you I didnt ask for another mod just repayment plan and these SOB @ ahmsi decided they would tell me what I can afford! Now isnt that some stuff last time I checked I do my financials not ahmsi. so due to their ignorant customer service/retention department i have to take time off work and go to court for them to agree to what i tried to do originally anyway! funny thing about it is all the houses around me they forclosed on is still vacant in a new build upcoming community in ohio!!! They have to be the most retardiest mortgage servicer out there. I thought first american was but ahmsi has them beat 100, 000, 000 times over!!!

I thought I was the only one that was having problems with this company !! Boy now that I looked into it they are about the biggest crooks out there!! same as everyone elses complaints and they are doing it all over again this year it started back in october when the raised my payment from 2, 607 to 3, 800 would take payments and now they say i owe them 27, 000 . last year after going thru the MHAP program it ended up costing me 32, 00 to keep my house in penalties and back payments and i didn't qualify for the program they kept telling me they didn't recieve the paperwork.I sent it in 4 different times even registered mail