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Shj
June 16, 2011
Poor Customer Service
The worst tailor I have ever experience in sg. I am a person who like tailored made stuff cause I like things to be customized.I have been to many tailors and they have their own flaws but what I cannot stand about ai lee tailor located at seah yim food center is his cheating business tactic.on my first day at the shop I was impressed with his way of pushing business and acting very busy with many orders and giving promises of doing a good job.I trusted his with my $100 dollar worth of pants. He took all the measurements and even told me tat tailoring is the best.leaving his shop trusting that he will do a good job, I came back for collection aft 2weeks.he kept pushing me to try the tailored pants at home cause he does not hv a changing room and refused to allow me to try at the toilet of the hawker center. To my rude shock, wen i tried he had actually made my waist size of 28 to 30.5.that was such a obvious mistake and he nicely claim he didn't write down the measurements cause he was too busy.aft I brought it back for amendments, he didn't call me back as he claim.I had a hard time chasing for him regards to my pants. He never keep his promises and he feels no wrong about tailoring the wrong size.instead wen I collected back my pants, he make me wait an hour and said he is already doing me a favor.I was shocked by his behavior totally different from what he had potraid before collecting the payment in full.I trusted him and paid the full amt upon pants collection even before trying and tats my biggest mistake.I strongly advise all out there not to be taken in my his initial customer service and cheap costing.he can really drain u eventually.try the other shops for god's sake.
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