This company is being by a bunch of cheats and unprofessional people.

I was relocating from USA to India (Pune) and Air7Seas told me that if I send my cargo through Air shipment then I can do custom clearance in Pune (India) and I don't have to take the hassle of going all the way to Mumbai for doing the custom clearance of my cargo. While placing the order with them Air 7 Seas had assured me that it will be delivered at Pune.

However after my cargo reached India, Air7 seas called me and told me that I will have to go all the way to Mumbai to do the custom clearance which was contrary to what I was told before i booked my cargo. They also told me that if I don't get my cargo from Mumbai Airport ASAP then I will have to pay Demmurage charges at Mumbai airport.

I had a big argument with them but there was hardly anything which I could do at this point of time except rush to Mumbai to do the custom clearance of my cargo. I had to undergo lot of inconvenience to get my cargo released from Mumbai and had to take a day off from work and also pay demmurage charges at Mumbai since the cargo was sitting there since last 2 days.

I contacted Air7seas but they refused to pay me the extra charges incurred to get my cargo released from Mumbai. I finally lodged a complaint with BBB and am awaiting there response.

Please avoid this unethical company (Air7Seas) at all cost. You would be better off paying some extra bucks to some reputed shipping company.

Thanks
Ashwani