Air Deccan
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Category: Travel
Contact Information
United States
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Air Deccan Reviews
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August 17, 2007
Non-refundable tickets!
I had purchased an Air Deccan Airline Ticket No. 2342473 from Mumbai-Kolkata and Return for 2 Person. While i called the Customer Care, they had told me that on Cancellation, I would get back 85% of Basic Fare and 100% of Taxes. Now, they have rolled back and said that their policies have been revised, and i will be getting only a paltry amount of Rs.225 per passenger per ticket as a Refund Amount.
This is nothing but a Cheating!
Thanking you,
Kaushik Guchhait
Cell : 09998125215
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August 7, 2007
Wrong sector booked with high fare
I was booking a flight from Hyderabad to Kolkata for 26 Sep 2007, Departure 16:30, Arrival 18:35
I have selected this flight and amount that was showing was Rs. 1585.00 and then i inserted all my information with credit card details also and then clicked on I agree Term's & Conditions and then clicked next and the page that came was with the details:
Confirmation Ticket No. : 3751660, DELHI - BANGLORE 21Sep Departure : 9:00 AM, Arrival - 11:30 AM.
This happened due to some error on the Airdeccan Website but Airdeccan is not ready to entertain any such complaint because the basic fare was Rs.60/- plus Taxes, and the page automatically redirected to some page for Delhi-Banglore Flight.
I requested them to atleast provide some points or voucher so that i would get that discount or difference of Rs. 1900/- approx. when I'll fly next time.
Thanking You,
Regards
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July 21, 2007
Losy customer care!
Credit card booking refunds are marked at the airport as refunded to card account. You can wait for months and not receive any refund/communication.
The call center number/helpline is always busy and the online process gives you numbers and there ends the process although the pre composed mail draft says 40 days.
The Airline really does give a new meaning to the word CHEAP!
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July 19, 2007
Non refund of amount
TO WHOEVER IT MAY CONCERN
I have booked a ticket online on 6th July, 2007 of Kolkata - Mumbai flight DN -642 for 21st July. When I clicked make payments button, PNR No.3432377 was not generated and returned to the same page. So I repeated the same process again and PNR was generated. I found out later that there were two transactions made for same name of the same flight on same day, which is not possible. I did not get email itinerary of ticket as I mentioned email id also. The first ticket was cancelled by Air Deccan Kolkata office, they told me to send an email with detail to get refund process started soon.
Encl: Credit card statement in respect of payment made against Deccan Airlines ticket.
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July 12, 2007
No refund till date for flight cancellation
My delhi to Kullu sector flight was canceled at delhi airport on March 10 th and air deccan endorsed the full amount for refund on my ticket voucher. But till date i have not received a single penny out of 15201 INRs and its has been over 4 months. Repeated calls at air deccan call centres were non responsive.
Seems they have emerged as the biggest private sectors frauds of all time. Avoid the airline at all cost.
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July 6, 2007
Delay in refund of my canceled flight ticket
my flights were canceled due to some technical reasons, i was told to get my refund from the reliance web world, govind nagar, kanpur, UP, India, from where i got my reservation done. But the reliance web world staff has refused to refund as they say that their portal and agreement with air Deccan has been closed. Air deccan people say I'll get my refund from web world, where to go? I'm fed up now. Its been four and a half months, tickets are dated 25th of feb, 07. I'd previously logged a complaint on the air Deccan helpline website but there has been no response, you please guide me. PNR noi. of my ticket is DA08874590.
KINDLY HELP SMB!!!
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June 30, 2007
Refund of ticket wrongly debited due to online error
I bought a ticket number 2873627 on the name of my daughter Mehak kapoor for Cal-Del-Cal dated DN 701 -on 28.5.07 / and return on DN 702 on 4.6.07 , but I have been debited on my credit card twice. How can one person board the same flight on the same day and time twice???
I need a credit back on my card immediately else the bank has asked me to pay double, which I am not ready to do .
Regards
Mrs Kapoor
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June 28, 2007
Attempt of theft in check-in baggage of AirDeccan
Air Deccan is fraud n chore. I have experienced an attempt of theft experience while traveling to Air Deccan. They broke the baggage lock in my check-in baggage and on top of it they are not responding at all...
If someone can help me I want to make this legal so that other ppl won't suffer from this air line which spoils our country's image.
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June 20, 2007
Poor and cheap refund department
I canceled the tkt vide pnr. no. Da-07011434, da07012818, da07011278, da07011360, 1685610,da09603812,2423812 in the month of 01 oct.2006 by c.c. dept. and airport counter by could not recd the refund till 02.06.2007. and their c.c. person says after waiting of 2 hours on tel. they answer that u will find in next week and now says that they have made the payment but where.
Air deccan is a fraud and cheat co. the govt. should take the action against him. This poor, cheap staff, and third class arrangement of seating allotment like a village bus or tractor trolley.
AIR DECCAN REFUND DEPARTMENT NOT TRAINED STAFF, ONLY CHEATING NO CALL CENTER RESPONSE NO HEAD OFFICE RESPONSE, FRAUD AIRLINES.
TROLA AIRLINES GIVE THE NEW NAME.
CANCEL TKT 01 OCT.2006 BUT REFUND NOT GIVEN LAST 21 JUN 2007.
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June 2, 2007
Non-refund and cancel the confirm ticket by customer care department
I canceled the tkt vide pnr. no. da-07681928, 07682180, 07682340, 07682527, 07682687 in the month of 13th march by c.c. dpett. and airport counter by could not recd the refund till 02.06.2007. and their c.c. person says after waiting of 2 hours on tel. they answer that u will find in next week and now says that they have made the payment but where.
Air deccan is a fraud and cheat co. the govt. should take the action against him. This poor, cheap staff, and third class arrangement of seating allotment like a village bus or tractor troley.
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