Air France has turned into a terrorist organization.
I bought 2, 000 extra miles to have enough for a on-segment washington to paris towards a round trip ticket.
I asked for a round trip ticket using flying blue mile s for one segment and the return using cash, sure they issued the flying blue ticket, then I receive an e-mail with only one way. For the other segment, I had to buy a one-way ticket. Why ddin't you say so when I placed my order? we are only flying blue they said, we have nothing to do with air France. Really?
The one-way ticket costs $2500.00, which is ridiculous, so I had to revert to buying a round trip ticket full fare which cost $1500.00, now I paid $200.00 for extra miles, and another $70.00 to return the miles to the flying blue number.

The next thing is they change you miles status at the 1st of the year, so you have to plan your mileage usage after January first. What happens is that you lose your status and you will be downgraded. Which I was from Silver to Ivory.

The next thing is that without telling you, they are changing the rules:
1. they give out only 25% of actual miles flown.
2. when you pruchase a ticket, they ask you to click on that box saying that you agree to the rules and regulations, what I did not know, I was buying a non-exchangeable ticket without knowing it. Sure enough, I had to change my date, and wound up losing my return ticket and of course got to buy an expensive one-way ticket back. The rules were that when one changed dates, you paid $150.00 fne, well, apparently no, when I complained, I was told flat out that I said that I agreed to the rules by checking the box.

The next thing is: There is no way in hell that you can get anybody to complain to, they ask you to post your complaits on their web site, be my guest, all comaplnts are ignored outright.

I fly from Europe to asia or from Europe to the US just about every 6 weeks, and yet, I get a treatment so disdainful.

I am going to other airlines. So long Air France.

Meziane Touati USA