Dear Sir,
I traveled to delhi from Dammam by our so called pride national carrier Air India on 6th of July in Business class by AI-0912 there were other family in the same class. After we crossed the Saudi Territory the other family and myself requested for shampaign, the crew apporoached the capt. but capt strictely refused to serve liquer in this sector, later they said they forget the keys at Mumbai.
So many stories, so many arguements but they did not serve any drink to any of the passenger in business class.
Whereas JET AIR HAS STARTED DAILY FLIGHT FROM MUMBAI TO DAMMAM, IF YOU SEE THEIR SERVICES YOU WILL NEVER TRAVEL BY AIR INDIA.
I STILL FEEL AND FIRM BELEIVE THAT CREW MEMEBER WITH CAPT ARE INTENTIONALLY DOING ALL THIS TO SPOIL THE NAME OF NATIONAL CARRIER.

Pls take necessary action to avoid such things in future.

best regards,
Manoj Grover
dammam saudi arabia.

Dear Sirs/Madam,
I Suresh Kumar Baid had cancelled an air ticket(Make my trip confirmation number for booking NF 252536085571) on 25.05.11. But it is very surprising that till today i had not received the refund amount. You are requested to please look into the matter and release my refund for Rs 5870.
For your ready reference fare cancelation sheet received from Air India enclosed.
Your immediate action in this regard is solicited.
Thanks & Regards
Suresh Kumar Baid
(M) 09332107088

I arrived in Delhi on my way to Trivandrum last week. When I got there, two different Air India employees told me that since my baggage was checked through to Trivandrum I did not need to take it through myself in Delhi. This was a different procedure than I was used to in International travel (I am from America) but since two separate people told me this then I believed it to be the proper procedure. However, when I arrive in Trivandrum, my baggage was not there. The Trivandrum airport and myself have been trying to get my baggage for three days now. I have made countless phone calls. The people in Delhi are not answering the phone regularly and when they do they give me conflicting information. They tell me to call different numbers and to authorize my baggage to go through customs at one number and at another number tell me that the best they can do is send it to Chennai and I would have to fly there to pick it up...this, I assume, would be at my own personal cost. My main complaint is that the Delhi people have been entirely unhelpful. Even if they told me that my bags would not be here until next week it would be better than simply not getting any help at all. The people at the Trivandrum airport have tried several times to contact the Delhi offices but have not received any calls or emails back. I just want my bags back and everyone, except the people in Delhi, are being helpful and don't understand why this had become such a difficult situation.

I had booked a ticket from singapore to del and back with PNR number as Y7W2R, flying on 9th June and returning on 27th june, and i got my ticket cancelled on 6th June 2011, since then i have sent 3 mails for my refund to ecomerce but no one is replying to me, and now that you people have bought 777 to fly with you guys and this kind of service who would want to, the payment was made through my credit card, and am paying interest on it too. I request at least some awake and working in air india to refgund my money.

Vivek 7503662665

I had travelled from New York to Bangalore via New Delhi on 20th May 2011 with 2 pieces of Checked in baggage with below flight details:
New York - New Delhi : AI 102
New Delhi - Bangalore : AI 504
Baggage Tag no - AI 182582 & AI 182583
I did not receive any of my baggage at bangalore. Although I logged a complaint with Bangalore airport officials for this, but having heard nothing about it aven after 24 hours have passed, I suspect that I have lost the baggage.
I had valuables worth INR 20, 000 in the baggages.