Air Soft Atlanta / Echo One

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Category: Family & Pets

Contact Information
Marietta, Georgia, United States

Air Soft Atlanta / Echo One Reviews

Casey Jackson September 8, 2009
Won't stand behind their products
I purchased an Air Soft gun from Airsoft Atlanta in May, 2009. It was new in its original box. When I gave it to my son 10 days later, he opened it up and immediately noticed that the "Site" was crooked so you couldn't use it to aim. I attempted to bring it back to Airsoft Atlanta but they said their return policy is only 5 days. So I tried to get in touch with the manufacturer which had a 30 day warranty and at that time, it was still under the 30 days from purchase date. The Manufacturer was Echo One. After shipping the unit back to Echo One, they said it was not covered as their warranty was a "Limited Warranty" and this manufacturing problem was not covered. I am complaining that both Air Soft Atlanta and Echo One both have ignored their customer and have sold me a faulty product for which we have not yet been able to use. Please do not do business with either of these companies if you care about a warranty or them standing behind the products they sell - BUYER BEWARE!!!

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