1- the service on your center in Alexandria glim branch is very inhospitable.
2- i booked my ticket on 22nd feb 2011 and my flight was on 11th march 2011 and they inform me before my flight time by around 2 days only that it will be post ponded to 13th march 2011, so i were already booked my hotel and limousine sure this cost me charges to change bookings, i was shocked about this and very angry .
3- by councedent i called call center in Beirut to check flight time when they talled me that the line to Alexandria was closed and i can refund my money from Alexandria when i return back to Alexandria woooooow what if i do not have money but this ticket!!! i cant describe my feeling it was from the worst moments in my life. it was 1st time to use airarabia, i traveled on allot of airlines never and i mean never happen to me all this in one trip.
i went to refund my money back i found that an amount is deducted the refund 540L.E and it suppose to be 600L.E and i asked the women in glim branch she answered she do not know and this is the amount i have to take if i want to . well after all this story i think its the cheapest trip i traveled on but not in money
more in hospitality and manners