Airasia.com Reviews
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paraparasakura
August 19, 2010
airasia flight lost my two luggage
First Day:
(Time:5.00am Date:31July2010 Place:Thailand International Airport)
When i arrival to thailand, i & my girl friend luggage lost at airport,
Then go to bangkok to purchase clothes, shirts & commodity and etc. Waste lot of money.
Lucky airasia staff find my both luggage at night & return me. But it too late. I already buy all thing.
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paraparasakura
August 10, 2010
Airasia staff give me very bad face, rude, unpolite
(Time:9.20am Date:10Aug2010 Place:Thailand International Flight)
When i check out, the airasia check out counter pound weight of luggage . After that go to baggage fee counter E24 to payment fees . Then i need more details luggage fees. I think it will be wrong luggage fee. I tell her to check the weight of bag again. Then she say that her dont know the weight.She unhappy, give me very bad face & rude. "How i know the weight luggage". She ready tell me go to previous counter E02 again. I show the boarding pass again & circle total bags weight to her.
This things show her very unprofessional & rude staff.
Actually i happy with my journey in Thailand, but unhappy i back to my country when i thinking this happen.
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October 28, 2009
FRAUD
AIRASIA.COM
Who the heck are they?
I never booked, contacted, knew about this company, till I got some charges in my credit card of their services.
Of course, since I am based it is difficult to me to contact them by phone. I emailed them telling my problem and they said I need to contact my bank, so it is the only one who can take charge of this situation.
It is my credit card stupids!!
I also have the confirmation numbers of the flights, I don't know why they cannot cancel them immediately. JS3RDM and ZT57BT.
They must check first the credit card information to check if it can proceed.
In the meantime the thieves are very happy with their free tickets.
BE CAREFUL WITH THIS COMPANY!
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Madaifu
April 18, 2009
Check-in attendants ignorance on Chinese or other countries visas
I study in China and travels to Thailand alot.Each time I leave Thailand to go back to China, the check-in attendants make a very big deal on my Chinese visa and harrass me like a criminal. I'm sick and tired of this kind harassment, so I suggest that Airasia employ competent enough people to be be at the check-in desks who know what they are really doing, and not every jim and jack. Its annoying and unacceptable!
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