HORROR, I would not even start as to where they rate. BASEMENT is a good start.
I have been working on deal for what they call a FLAT, we know it as a apartment. After agreeing to a price that the owner of the flat excepted. But total miss communication that could have been handled with a simple email. I invested 12 day's of my time. As well as someone flying in form a country other than mine. Now I have a plane ticket, as she and no place booked to stay. I arranged for us to stay 2 nights at another location due to the owner asked that I could have the place on the 30th of July. Low and behold. We agreed to RS1, 800.00. I booked the deal and then it was rejected, because I emailed the owner and made a statement that he owed me some money, due to the conversion rate of RS1, 800 is about $1, 100 US. Not $1, 284.00. But I was never aware that the site charges you a fee (the person that books the deal). well I let the owner know that he owed me a refund. And he canceled my reservation over the fees that were added from the site that I had no aware of upfront. SO I lost out my reservation and I lost 12 days that I spent putting this deal together. They send me emails, and I even went on a limp to apologize to the owner and that I was not aware of the added fee's. You would think that the person using the site pay's the fee's. Then I asked him to please, rent the unit to me. He now said that his family is going to be there. But in fact he has his unit still for rent. I blame the site for not disclosing the fee's up front. I have better things than to be sitting here typing this email.