aircel company is being taken some amount from my aircel account i have complained so many times but they are not accepted anything so please help me and i want them to submit my amounts

Please find mail below

from shafi noor [email protected]
to [email protected],
[email protected],
[email protected],
aircelsocialmedia <[email protected]>
date Sat, Jun 25, 2011 at 3:38 PM
subject Poor customer care response
mailed-by gmail.com

hide details 3:38 PM (50 minutes ago)

Hello Sir/Madam,

Today i called to customer care executive by dialing 198 for a compliant on address proof mismatch for my number and my fathers number.

My number : 9788604849
My Father's number : 9750773703

My number was in the name of Elumalai and my father's number is in the name of Dhakshanamoorthy in your records. But it should be in the name of Shafiullah for my number and Noorbasha for my fathers number. With the mail i recieved from Appellate on friday i was to submit following details to Aircel office @ Coimbatore

Proof of Identity & Address submitted while availing the connection.
Last Recharge Date & Value
Frequently called numbers

My question to your customer care executive was when i had given my proof to get the simcard how can it get changed. I also mentioned i had the bill copy of the purchase of simcard. I had purchased it from Gautham and Gautham Agencies, Villupuram on Dec 20, 2006. From that time i am using this card. I didn't got any call from aircel for any address proof verification. The executive(not fit for that word) who attended my call today at 1:54 pm heared all what i said and just cut my call suddenly. Then i spoke to another executive called Jay(not fit for this job) trying again and asked for the details of person who had answered my previous call for giving you compliant. He said we dont provide that facility. Then i mention the problem i had with MNP. Then said to him i had called for complaining about address proof mismatch. But he was not listening to what i am saying he is mentioning if you want to do MNP these are the following steps..blah blah blah...I got irritated bec he was not listening to what i am saying and harshly said listen to me...he too scolded in local language and cut the call...

So i am writing my compliant to you now. Please take it forward.

I am really worried about who will having the simcard with our address proof. If someone misuses it then problem will be for ours. So kindly check your database by who had got connection on the same date in our name and ask them to update their address proof.

I am ready to give compliant in court because this is a sensitive issue.

I will scan the bill copy of my purchase of simcard and send it to you by monday or tuesday.

Request : Please port out my number soon to airtel i had raised the request on May 13 and got rejected twice. I had raised again. Waiting for your response.

Thanks
Shafiullah
9788604849

HI,
MY NAME IS PANKAJ KR. CHOUDHURY FROM GOALPARA ASSAM AND MY COMPLAINT REGARDING BILL PAYMENT WHEN MY MAN GO TO PAY THE BILL AT AIRCEL CENTRE AND THEY REPLY COMPUTER IS NOT SHOWING THE DETAILS OF SAID MOBILE NO. I.E 9707029265 VERY NEXT DAY MY NO.IS BARRED I CAN'T DO ANY CALLS OR RECV.

PLEASE REPLY WHAT TO DO
9477373799

I am active Aircel user from 2006. I am using both Prepaid and Postpaid account. In the month of march the bastard Aircel deducted Rs.30 from my balance. When i contacted customer care they replied i had opted for some value added services(Some Music on live), but i didn't. I had registered a complaint on April 1st with complaint number SR1-4183173435. Still i didn't got any response for that. Then i call again in mid of April and asked them to deactivate any services which is in active. One bastard said he will deactivate it. But he didn't, because balance was deducted again on April 29 of Rs.30. I got frustrated and decided to change my provider to Airtel on May 10. I sent message to 1900 for MNP. I recieved reply from 1901 with a unique Porting code. Then started the problem from May 11, 9:25 am i am getting message from Aircel continuously with an different Porting code. Till now i had recieved almost 200 sms with the same data. Why this fucking Aircel doing like this. I had decided to change the network of all my family members. Aircel sucks

Dear sir,
iam doing alst 4 yrs in retailer shop vellore, all the company service its god, but the aircel is no supply, cupons and easy atlest posters are also not supply, csm and another officer work in vellore?? kindly supply the aircel materials not anly my shop supply too, more than 40 shops.
thank u
by
karthik