Sir,
I was using aircel gprs since 1 year in my laptop. But since 16.7.2010 these settings stopped to work. It is showing"Registering your computer on network."...and then..."PPP link protocol was terminated".
I am using SAMSUNG L-700 through USB cable. I had tried so many settings like aircelgprs/aircelweb/aircelwebpost etc in my Mobile and in Samsung PC Studio. At present i had pre-paid number 9858493780.
I had repeatedly contacted at 121 and 9858012345. They tirelessly gave me complaints number as under:-
1. COMPLAINT No. 292932, Dated 22.710
2. ...do... 293286 Dated 23.7.10
3. ...do... 237222 Dated 24.7.10
4. ...do... 237669 Dated 26.7.10
5. ...do... 300978 Dated 30.7.10
6. ...do... 309523 Dated 06.8.10
Customer care always assured that GPRS section will call me back at alternate number (9622530548)/convenient time given by me. But they never called back.
I had recharged Rs.251/- internet pack. Now i hereby ask AIRCEL to refund this Rs. 251/- amount to me.This e-mail may treated as 1 months notice under CONSUMER ACT. Failing in which i may be free to claim it through consumer court through my counsel. Certainly i may also need to ask for compensation for the inconvenience caused to me to register my complaints and due to ignorance of customer care.
SURESH KUMAR MISHRA

I have logged a complaint for not able to view my bill in online and make a payment through the online website. The issue is pending for nearly 4 months.

Hello sir
I have a mobile with no9715334762 and one day i make a call in my local friend local airtel number,
duration of this call is 8 sec only but that time i receive a flash message in "your last call cost Rs 19.02, immediatly
i make a call to aircel costomer complaint and they are told "now i have not received the update i receive later, so pls
call me after one hours", so i dont call costomer complaint, and the next i will call the number and ask him,
they tell "ok sir i receive your complaint and i will sent this complaint in related deparment they will ans soon "
then i wait 2 days i havent receive any msg or call from their side, so i call them next day they are telling any complaint and calls does not receive my side, and i call them twice they are tell the same, and not responding my calls, but i need complete details, so pls help me

thanking you

Sir, i have been using aircel sim number for a long time and also using its mobile internet services...but the internet service is worst and it become irritating to use the service, its a routine problem and its impossible to talk to their costumer care number as they dont respond.plz help

Its for more than 10-15 times i had requested customer care people to remove their advertisement from the Cricket Alret which is set on my number i.e. "I am paying rs. 30 for the service i had availed for the advertisement you r doing from my money. They are cheating customers and doing advertisement from customer's money. And people sitting in customer care service are least bothered to help customers and use such a rude language, no one can even think of.
Plzzzzzzzzzzz Deactive my Cricket alret as soon as.